Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Reset Firefox browser- LOST ALL my logins & passwords & bookmarks!

  • 1 risposta
  • 1 ha questo problema
  • 12 visualizzazioni
  • Ultima risposta di sheilava747

more options

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file... Is there any thing I can do to get them back??

Will restoring the laptop to an earlier date work?

Any help would be so very very much appreciated. Thanks, Sheila

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file... Is there any thing I can do to get them back?? Will restoring the laptop to an earlier date work? Any help would be so very very much appreciated. Thanks, Sheila

Soluzione scelta

ALL FIXED!

I just restarted the laptop and everything is back! Yeah!

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

more options

Soluzione scelta

ALL FIXED!

I just restarted the laptop and everything is back! Yeah!