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Nvidia driver crash caused by video playback in Firefox?

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Hey,

This is a bit of a stretch, recently I've been experiencing some blackscreen events and it's been very difficult to pin down the problem. Windows Event Viewer shows the error as "Display driver nvlddmkm stopped responding and has successfully recovered." (event id 4101), which by itself is not very helpful at all.

Essentially what happens is both of my monitors go black for a few seconds with a 'no signal' message, and then come back to life. All audio continues to play as normal and I can still interact with things on my PC, even though I can't see them.

The thing is, they seem to happen more frequently (if not 100% of the time) when viewing video playback in Firefox through YouTube, Twitch, etc. So this got me wondering, is the problem actually caused by Firefox? I'm using developer edition 87.0b1, which is the latest version.

I haven't recently updated my Nvidia drivers (I'm using the latest drivers - 461.40) or Windows itself (I'm using Windows 10 Pro 20H2), recently I did update my Firefox and if my memory serves correctly then the timing would about line up for when I started getting these crashes.

I appreciate this is quite a niche issue, but it seems like a software rather than hardware problem (and of course may be totally unconnected to Firefox, I'm just poking in the dark). This PC is all quite new and I've had 0 issues at all other than recently these driver crashes started happening out of nowhere.

Has anyone else experienced a similar issue?

Hey, This is a bit of a stretch, recently I've been experiencing some blackscreen events and it's been very difficult to pin down the problem. Windows Event Viewer shows the error as "Display driver nvlddmkm stopped responding and has successfully recovered." (event id 4101), which by itself is not very helpful at all. Essentially what happens is both of my monitors go black for a few seconds with a 'no signal' message, and then come back to life. All audio continues to play as normal and I can still interact with things on my PC, even though I can't see them. The thing is, they seem to happen more frequently (if not 100% of the time) when viewing video playback in Firefox through YouTube, Twitch, etc. So this got me wondering, is the problem actually caused by Firefox? I'm using developer edition 87.0b1, which is the latest version. I haven't recently updated my Nvidia drivers (I'm using the latest drivers - 461.40) or Windows itself (I'm using Windows 10 Pro 20H2), recently I did update my Firefox and if my memory serves correctly then the timing would about line up for when I started getting these crashes. I appreciate this is quite a niche issue, but it seems like a software rather than hardware problem (and of course may be totally unconnected to Firefox, I'm just poking in the dark). This PC is all quite new and I've had 0 issues at all other than recently these driver crashes started happening out of nowhere. Has anyone else experienced a similar issue?