Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

ALL of my logons & passwords have disappeared AGAIN!

  • 1 risposta
  • 1 ha questo problema
  • 4 visualizzazioni
  • Ultima risposta di FredMcD

more options

Please could someone help?

ALL of my logons & passwords have disappeared out of Firefox (82.0.3 (64-bit)) AGAIN! This happens every few months, and is extremely frustrating.

Please could someone help? ALL of my logons & passwords have disappeared out of Firefox (82.0.3 (64-bit)) AGAIN! This happens every few months, and is extremely frustrating.

Tutte le risposte (1)

more options

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.


Any idea on how/when the data disappear?

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Are you using and programs that clean the hard drive? We do not recommend using other programs to clean Firefox because they could corrupt the files. Also, the browser can clean itself.