firefox add on said my bookmarks would be saved. Theyve now disappeared. I want to go back to my original settings. How can I remove the firefox update and go back to my original settings. (My computer did not work any faster). Thankyou Philip Perry
Hello. Two days ago i recieved an option from Firefox to click on to get firefox add on/update in order to speed up my computer. It said my bookmarks would be saved. However they have now disappeared. I wanted to delete the firefox update so I tried System Restore to go back to my original settings. However this did not work and I am still without my bookmarks. How can I remove the firefox update and go back to my original settings. (My computer did not work any faster). Thankyou Philip Perry
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
Hi Philip, could you let us know what you get when you run the "Verify Integrity" function. That's here:
Open Firefox's Troubleshooting Information page using any of these methods:
- "3-bar" menu button > "?" Help > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.
If all is well, the report that appears below the button should start with:
> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane
Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.