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Can't add videos on youtube playlists

  • 10 risposte
  • 4 hanno questo problema
  • 83 visualizzazioni
  • Ultima risposta di Klo

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I can't add videos on youtube playlists, the button to do it doesn't respond. Only occurs on Firefox, no problem on other browsers. I reinstalled Firefox but it's still the same.

Soluzione scelta

I already tried to disable the protection of Kaspersky Security Cloud, but no effet. Now I closed the program and it's OK! There is a problem between Kaspersky and Firefox.

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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The problem is still there.

The "save" ("enregistrer" in french) button just on the right doesn't work either, in both normal and safe mode. It seems that there is a problem with the connexion to my youtube account. I see my avatar and name on the upper right (I'm on computer), but the left menu says that I have to connect by clicking a button... that leads to this error page: "405. That’s an error. The request method GET is inappropriate for the URL /youtubei/v1/guide. That’s all we know."

Modificato da David Thésim il

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Thank you FredMcD, but I tried everything in your links and it's still the same. Another bug is that I can't post comments on youtube: it just displays a red "error" under the input box.

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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In this mode everything works: I can manage my playlists and add comments on youtube with Firefox.

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Then something else in the computer is causing the problem. As a test, disable your protection programs.

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Soluzione scelta

I already tried to disable the protection of Kaspersky Security Cloud, but no effet. Now I closed the program and it's OK! There is a problem between Kaspersky and Firefox.

Modificato da David Thésim il

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.


You should contact Kaspersky support about this.

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When i received this problem & read an answer i try to detect what kaspersky module does this effect. Two of them must be turned off for normal youtube working: 1) Web-antivirus 2) Protection from net attack (sorry, its translate from russian version).

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