Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

can't start FireFox after disabling RAM Disk

  • 4 risposte
  • 1 ha questo problema
  • 7 visualizzazioni
  • Ultima risposta di cor-el

more options

I used a RAM disk program (not sure of the name) for the 30 day trial but was not interested in buying it. So I uninstalled the program. Afterwards, Firefox would not even start.

I'm pretty sure the RAM disk was storing some of Firefox's setting files. But even though the RAM disk is gone, I THINK Firefox is still looking for those files where the RAM disk stored them. I have uninstalled and reinstalled Firefox but it still won't start.

Thanks,

Steve

I used a RAM disk program (not sure of the name) for the 30 day trial but was not interested in buying it. So I uninstalled the program. Afterwards, Firefox would not even start. I'm pretty sure the RAM disk was storing some of Firefox's setting files. But even though the RAM disk is gone, I THINK Firefox is still looking for those files where the RAM disk stored them. I have uninstalled and reinstalled Firefox but it still won't start. Thanks, Steve

Tutte le risposte (4)

more options

Hi Steve, does Firefox give you an error message? For example, that it can't find your profile -- or anything else that would indicate what might be going on?

In that particular case: How to run Firefox when your profile is missing or inaccessible.

more options

Hello jscher,

Sorry but I do not receive any error messages. It simply does not respond.

Thanks anyway,

Steve

more options

Hi Steve, if you try the steps in the above-linked article, can you create a new profile?

more options

You can try to rename/remove profiles.ini.

You can find the profiles.ini file in a hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\