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Firefox started to crash this morning

  • 4 risposte
  • 3 hanno questo problema
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  • Ultima risposta di FredMcD

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I experience repeatable tab crashes since today morning at various websites, most prominently www.reddit.com. The crashes do happen in safe mode as well and after the clean up Firefox procedure. Crash ID is bp-b02f6b64-cca8-4b66-a803-d5c000200518

Soluzione scelta

Thanks for the reply. I was able to fix the crashes by a complete uninstall and reinstall (including manual deletion of local files). Crashing sites are working again. One remark, though: another repeatable crash was triggered by opening a specific mail in Gmail. This makes me believe that the actual cause was/is not really site-related.

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Product Firefox Release Channel release Version 76.0.1 Build ID 20200507114007 (2020-05-07) Buildhub data

OS Windows 10 OS Version 10.0.18363

bp-b02f6b64-cca8-4b66-a803-d5c000200518 Signature: je_free | mozilla::image::RasterImage::DoError

Uptime 59 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

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https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any settings.

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Soluzione scelta

Thanks for the reply. I was able to fix the crashes by a complete uninstall and reinstall (including manual deletion of local files). Crashing sites are working again. One remark, though: another repeatable crash was triggered by opening a specific mail in Gmail. This makes me believe that the actual cause was/is not really site-related.

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.