Firefox crashes
bp-4b166ac6-2917-4c3b-a05f-aa6270200119
Tutte le risposte (8)
Hi boff.hiroshi, Try a Clean Install.
See this article for more details:
Firefox keeps crashing https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup#firefox:win10:fx72
bp-4b166ac6-2917-4c3b-a05f-aa6270200119 Signature: xul.dll | BaseThreadInitThunk
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
inputhk.dll = inputhk dynamic link library NOTE: One Web Search Claims Malware
xul.dll = Firefox
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
RobertJ said
Hi boff.hiroshi, Try a Clean Install. See this article for more details: Firefox keeps crashing https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup#firefox:win10:fx72
To RobertJ
I tried it. However, I was not able to solve a problem. Thank you.
FredMcD said
bp-4b166ac6-2917-4c3b-a05f-aa6270200119 Signature: xul.dll | BaseThreadInitThunk Crash Reason EXCEPTION_ACCESS_VIOLATION_READ inputhk.dll = inputhk dynamic link library NOTE: One Web Search Claims Malware xul.dll = Firefox
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
To FredMcD
I tried it. However, I was not able to solve a problem. Thank you.
Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}
FredMcD said
Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}
To FredMcD
I tried it. However, I was not able to solve a problem. Thank you.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
FredMcD said
Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
To FredMcD
I tried them. Firefox crashes in both "Firefox in Safe Mode " and "Win10 in safe mode". Thank you.