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[Mac OS Mojave] Firefox crashes suddenly every time i use the keyboard

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Firefox crashes suddenly every time i use the keyboard to copy, paste, close a tab, ecc. Removed software + related data, reinstalled from scratch, but same! Tested also in safe mode, but same. Please, anybody have faced/solved a similar issue?

Firefox crashes suddenly every time i use the keyboard to copy, paste, close a tab, ecc. Removed software + related data, reinstalled from scratch, but same! Tested also in safe mode, but same. Please, anybody have faced/solved a similar issue?
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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36

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FredMcD
  • Top 10 Contributor
4346 soluzioni 61118 risposte

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
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here are some... hope i have shared in the right way https://crash-stats.mozilla.org/report/index/f6d1b7da-212a-4318-8a54-1bb800191125 https://crash-stats.mozilla.org/report/index/3dbae753-307d-48e0-b5ca-484b80191125 https://crash-stats.mozilla.org/report/index/a2613458-8e19-4c86-b732-d919f0191125 https://crash-stats.mozilla.org/report/index/737668e6-858a-4205-82df-920e10191125
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FredMcD
  • Top 10 Contributor
4346 soluzioni 61118 risposte

Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30) OS OS X 10.14 OS Version 10.14.6 18G1012

Sun, 24 Nov 2019 15:39:10 GMT bp-f6d1b7da-212a-4318-8a54-1bb800191125

Mon, 25 Nov 2019 11:51:08 GMT bp-3dbae753-307d-48e0-b5ca-484b80191125

Sun, 24 Nov 2019 15:40:56 GMT bp-a2613458-8e19-4c86-b732-d919f0191125

Signature: _platform_strlen | CFNumberGetTypeID

Crash Reason EXC_BAD_ACCESS / KERN_MEMORY_ERROR

Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30) OS OS X 10.14 OS Version 10.14.6 18G1012 Sun, 24 Nov 2019 15:39:10 GMT bp-f6d1b7da-212a-4318-8a54-1bb800191125 Mon, 25 Nov 2019 11:51:08 GMT bp-3dbae753-307d-48e0-b5ca-484b80191125 Sun, 24 Nov 2019 15:40:56 GMT bp-a2613458-8e19-4c86-b732-d919f0191125 Signature: _platform_strlen | CFNumberGetTypeID Crash Reason EXC_BAD_ACCESS / KERN_MEMORY_ERROR
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FredMcD
  • Top 10 Contributor
4346 soluzioni 61118 risposte

Looks like you are having a bad memory issue.

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Looks like you are having a bad memory issue. https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes. https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
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sorry, but none of the provided solutions solve the problem in any way. i tried also: - to "downgrade" the version, using release 69 - and the one called " Firefox Extended Support Release (ESR)" i erased every data with a specific software, before every new installation in order to be sure to not keep any error i can't figure out what is going on. i didn't change anything in the mac nor the os! please, since i'm a technical-dumb user, could you explain me what does "bad memory issue" means? as a designer, i'm working every day with gigabyte-weighed images, and i don't see my mac slower. also, the ssd hd is only half full. thanks in advance

sorry, but none of the provided solutions solve the problem in any way. i tried also: - to "downgrade" the version, using release 69 - and the one called " Firefox Extended Support Release (ESR)" ''i erased every data with a specific software, before every new installation in order to be sure to not keep any error'' i can't figure out what is going on. i didn't change anything in the mac nor the os! please, since i'm a technical-dumb user, could you explain me what does "bad memory issue" means? as a designer, i'm working every day with gigabyte-weighed images, and i don't see my mac slower. also, the ssd hd is only half full. thanks in advance
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FredMcD
  • Top 10 Contributor
4346 soluzioni 61118 risposte

Computers have memory 'sticks' on their circuit board. Sometimes, part of a stick goes bad.

I don't know mac's and called for more help.

Computers have memory 'sticks' on their circuit board. Sometimes, part of a stick goes bad. I don't know mac's and called for more help.
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