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stuck in "support" can't get back to my computer screen?? How to I exit support?

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On an old Dell laptop. Did Firefox change in the last two weeks? Used it fine two weeks ago. What is this "monitor" etc etc. Can't get past it. Set up account and got the code. When I entered it, activity and then it said error, we will get back to you or try again in a little while.???? No word from "them" in 30 minutes....waiting?

On an old Dell laptop. Did Firefox change in the last two weeks? Used it fine two weeks ago. What is this "monitor" etc etc. Can't get past it. Set up account and got the code. When I entered it, activity and then it said error, we will get back to you or try again in a little while.???? No word from "them" in 30 minutes....waiting?
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  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:70.0) Gecko/20100101 Firefox/70.0

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Tyler Downer
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1538 soluzioni 10733 risposte

Can you please give a bit more detail as to what is going wrong? Perhaps a screenshot?

Can you please give a bit more detail as to what is going wrong? Perhaps a screenshot?
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