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I get blank boxes for photos in my e-mails.

Inserita

Incomplete messages: I frequently receive messages from advertisers or newsletters containing multiple photos, posters, or the like, which never get filled in. They show up as empty boxes with a photo icon in the upper left corner. Sometimes they sit for many minutes and remain blank. The problem is not present when I use the Chrome browser.

What do I have to do to see the intended messages?


Operating system Windows NT 10.0 IP address 174.148.245.103 Javascript enabled Yes Cookies enabled Yes Flash version Not installed Java version Not installed Websockets supported Yes WebGL supported Yes Language en-US Browser size 1571 x 729 Screen size 1600 x 900 Color depth 24 bit Your full user agent string is: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0 What browser am I using?

You’re using Firefox 67. 67.0.4 (64-bit)

Incomplete messages: I frequently receive messages from advertisers or newsletters containing multiple photos, posters, or the like, which never get filled in. They show up as empty boxes with a photo icon in the upper left corner. Sometimes they sit for many minutes and remain blank. The problem is not present when I use the Chrome browser. What do I have to do to see the intended messages? Operating system Windows NT 10.0 IP address 174.148.245.103 Javascript enabled Yes Cookies enabled Yes Flash version Not installed Java version Not installed Websockets supported Yes WebGL supported Yes Language en-US Browser size 1571 x 729 Screen size 1600 x 900 Color depth 24 bit Your full user agent string is: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0 What browser am I using? You’re using Firefox 67. 67.0.4 (64-bit)
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Dettagli aggiuntivi sul sistema

Applicazione

  • Firefox 67.0.4
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/67.0.4/WINNT/en-US/

Estensioni

  • ETP Search Volume Study 1.2 (etp-search-volume-study@shield.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Grafica

  • adapterDescription: AMD Radeon HD 7340 Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x9808
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 384
  • adapterRAM2:
  • adapterSubsysID: 2ae9103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17134.829
  • driverDate: 8-21-2015
  • driverDate2:
  • driverVersion: 15.201.1151.0
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'available', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Unsupported vendor', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'available', u'description': u'Advanced Layers', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'ADVANCED_LAYERS'}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'cairo', u'ApzAutoscrollInput': 1, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • lowEndMachine: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 1
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7340 Graphics Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.eff6bfdb1db9)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000089fa) EGL_VERSION: 1.4 (ANGLE 2.1.0.eff6bfdb1db9) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7340 Graphics Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.eff6bfdb1db9)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000089fa) EGL_VERSION: 1.4 (ANGLE 2.1.0.eff6bfdb1db9) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Preferenze modificate

Varie

  • User JS: No
  • Accessibilità: No
FredMcD
  • Top 10 Contributor
4220 soluzioni 58909 risposte

http://kb.mozillazine.org/Images_or_animations_do_not_load

https://support.mozilla.org/en-US/kb/fix-problems-images-not-show


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

https://support.mozilla.org/en-US/kb/what-happened-tracking-protection?redirectlocale=en-US&redirectslug=tracking-protection

https://support.mozilla.org/en-US/kb/content-blocking

http://kb.mozillazine.org/Images_or_animations_do_not_load https://support.mozilla.org/en-US/kb/fix-problems-images-not-show -------------- Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link} https://support.mozilla.org/en-US/kb/what-happened-tracking-protection?redirectlocale=en-US&redirectslug=tracking-protection https://support.mozilla.org/en-US/kb/content-blocking
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It's ok in safe mode. How do I find out what add-ons are installed?

It's ok in safe mode. How do I find out what add-ons are installed?
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FredMcD
  • Top 10 Contributor
4220 soluzioni 58909 risposte

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

It could be the work of one of your add-ons, or it could be '''Hardware Acceleration. ''' ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link} Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control> ''(Mac=<Command>)'' <Shift> A) ''' In the Add-ons Manager, on the left, select '''Extensions. ''' Disable a few add-ons, then '''Restart Firefox. ''' Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All Of them. ''' If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group '''ONE AT A TIME''' (restarting FF) until the problem returns. Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.
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Turning off hardware acceleration did not help. "You have no add-ons." I have no antivirus software beyond Windows 10.

Turning off hardware acceleration did not help. "You have no add-ons." I have no antivirus software beyond Windows 10.
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FredMcD
  • Top 10 Contributor
4220 soluzioni 58909 risposte

Did you check the links for Firefox's Tracking Protection? https://support.mozilla.org/en-US/questions/1263521#answer-1233800

Did you check the links for '''Firefox's Tracking Protection'''? https://support.mozilla.org/en-US/questions/1263521#answer-1233800
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Utente che ha posto la domanda

I'm not concerned with tracking. I am concerned with not seeing content.

I'm not concerned with tracking. I am concerned with not seeing content.
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jscher2000
  • Top 10 Contributor
8632 soluzioni 70601 risposte

robmm76 said

FredMcD said
Did you check the links for Firefox's Tracking Protection? https://support.mozilla.org/en-US/questions/1263521#answer-1233800

I'm not concerned with tracking. I am concerned with not seeing content.

But what if Firefox's Tracking Protection / Content Blocking feature is blocking the embedded content? Check for a "shield" icon toward the left end of the address bar and if you find it, click it and see whether it makes any difference to temporarily disable Content Blocking on the page.

''robmm76 [[#answer-1234066|said]]'' <blockquote> ''FredMcD [[#answer-1234056|said]]'' <blockquote> Did you check the links for '''Firefox's Tracking Protection'''? https://support.mozilla.org/en-US/questions/1263521#answer-1233800 </blockquote> I'm not concerned with tracking. I am concerned with not seeing content. </blockquote> But what if Firefox's Tracking Protection / Content Blocking feature is blocking the embedded content? Check for a "shield" icon toward the left end of the address bar and if you find it, click it and see whether it makes any difference to temporarily disable Content Blocking on the page.
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No, No shield.

No, No shield.
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jscher2000
  • Top 10 Contributor
8632 soluzioni 70601 risposte

Does your email website have the option of loading images on demand instead of automatically? I would expect that to work the same in both Firefox and Chrome, but perhaps a local cookie is involved so they might work differently?

Does your email website have the option of loading images on demand instead of automatically? I would expect that to work the same in both Firefox and Chrome, but perhaps a local cookie is involved so they might work differently?
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jscher2000
  • Top 10 Contributor
8632 soluzioni 70601 risposte

Are you sure you don't have any extensions? You can cross-check on the Troubleshooting Information page. Either:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Scroll down past "Application Basics" and "Firefox Features" to "Extensions". To share that list, you can select and copy the table that follows (not the entire page, please, that's too much information) using either Ctrl+c or right-click > Copy and then paste it into a reply. It will be messy, but we're used it.

Are you sure you don't have any extensions? You can cross-check on the Troubleshooting Information page. Either: * "3-bar" menu button > "?" Help > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste '''about:support''' in the address bar and press Enter Scroll down past "Application Basics" and "Firefox Features" to "Extensions". To share that list, you can select and copy the table that follows (not the entire page, please, that's too much information) using either Ctrl+c or right-click > Copy and then paste it into a reply. It will be messy, but we're used it.
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McCoy
  • Top 10 Contributor
519 soluzioni 4868 risposte

There is one extension you may not find in Options => Add-ons => Extensions :

"ETP Search Volume Study 1.2 (etp-search-volume-study@shield.mozilla.org) "

But you will find it when you type in the address bar about:studies (and press Enter)

You can remove the extension and see if that will make a difference.

There is one extension you may not find in Options => Add-ons => Extensions : "ETP Search Volume Study 1.2 (etp-search-volume-study@shield.mozilla.org) " But you will find it when you type in the address bar '''about:studies''' (and press Enter) You can remove the extension and see if that will make a difference.
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There is a "No Images? Click here" link on https://us9.campaign-archive.com/?u=e9a7c0886cbf85f8f007e81b3&id=381efe5087&e=8d96b94ee7

It doesn't produce the images.

There is a "No Images? Click here" link on https://us9.campaign-archive.com/?u=e9a7c0886cbf85f8f007e81b3&id=381efe5087&e=8d96b94ee7 It doesn't produce the images.
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McCoy
  • Top 10 Contributor
519 soluzioni 4868 risposte

Have you removed the Shield Study extension, like I suggested ?

Have you removed the Shield Study extension, like I suggested ?
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jscher2000
  • Top 10 Contributor
8632 soluzioni 70601 risposte

The page uses images hosted on mailchimp.com. Is your Firefox able to view any of those images stand-alone in their own tab ("first party"):

https://gallery.mailchimp.com/e9a7c0886cbf85f8f007e81b3/images/4a901c6a-f9fb-45a3-87b7-c860f055be27.png

The page uses images hosted on mailchimp.com. Is your Firefox able to view any of those images stand-alone in their own tab ("first party"): https://gallery.mailchimp.com/e9a7c0886cbf85f8f007e81b3/images/4a901c6a-f9fb-45a3-87b7-c860f055be27.png

Modificato da jscher2000 il

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I see one image: "Damn these Heels" when I follow your link. I don't know what you mean by "stand-alone in their own tab."

I see one image: "Damn these Heels" when I follow your link. I don't know what you mean by "stand-alone in their own tab."
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cor-el
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See also "Tools -> Page Info -> Media".

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

See also "Tools -> Page Info -> Media". You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content. *https://developer.mozilla.org/en-US/Tools/Web_Console You can check the Network Monitor to see if content is blocked or otherwise fails to load. *https://developer.mozilla.org/en-US/Tools/Network_Monitor If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.
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I selected "Standard" in Privacy and Security - Content Blocking. Now the images are displayed. So what is Private Windows? What are "trackers"? I can't, apparently, block trackers. I can't block cookies or nothing works. What are "Cryptominers" and "fingerprinters"? It looks like I need to list all the web sites I might ever want to use. This is getting a bit unwieldly.

I selected "Standard" in Privacy and Security - Content Blocking. Now the images are displayed. So what is Private Windows? What are "trackers"? I can't, apparently, block trackers. I can't block cookies or nothing works. What are "Cryptominers" and "fingerprinters"? It looks like I need to list all the web sites I might ever want to use. This is getting a bit unwieldly.
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McCoy
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robmm76 said

I selected "Standard" in Privacy and Security - Content Blocking.

Would you please take another look at FredMcD's first post about Content blocking ?

https://support.mozilla.org/en-US/kb/content-blocking

''robmm76 [[#answer-1234305|said]]'' <blockquote> I selected "Standard" in Privacy and Security - Content Blocking. </blockquote> Would you please take another look at FredMcD's first post about Content blocking ? https://support.mozilla.org/en-US/kb/content-blocking
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Don't know how to find the "shield study extension." I sent all the stuff about extensions. Apparently I have none.

Don't know how to find the "shield study extension." I sent all the stuff about extensions. Apparently I have none.
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robmm76 said

Don't know how to find the "shield study extension." I sent all the stuff about extensions. Apparently I have none.

Like I mentioned before, all you have to do is type in the address bar about:studies and then press Enter.

You should find that extension listed there ......

But as you mention that the images are displayed since you changed your Content Blocking settings to "Standard" : problem solved, right ?

''robmm76 [[#answer-1234315|said]]'' <blockquote> Don't know how to find the "shield study extension." I sent all the stuff about extensions. Apparently I have none. </blockquote> Like I mentioned before, all you have to do is type in the address bar '''about:studies''' and then press Enter. You should find that extension listed there ...... But as you mention that the images are displayed since you changed your Content Blocking settings to "Standard" : problem solved, right ?
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