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Firefox keeps crashing Windows 10

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Since I updated my PC to Windows 10 I've been having issues with Firefox randomly crashing all the time or freezing. It also keeps refreshing my tabs. Would anyone be so kind to look at my crash reports and maybe fix my issue? I would appreciate any kind of answer.

https://crash-stats.mozilla.org/report/index/53da0630-3c26-4718-ba4e-4484a0190621 https://crash-stats.mozilla.org/report/index/37d36fe3-1fac-458f-85ef-6da4b0190621

moved to English forums

Since I updated my PC to Windows 10 I've been having issues with Firefox randomly crashing all the time or freezing. It also keeps refreshing my tabs. Would anyone be so kind to look at my crash reports and maybe fix my issue? I would appreciate any kind of answer. https://crash-stats.mozilla.org/report/index/53da0630-3c26-4718-ba4e-4484a0190621 https://crash-stats.mozilla.org/report/index/37d36fe3-1fac-458f-85ef-6da4b0190621 ''moved to English forums''

Modificato da Andrew il

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Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 32.0 r0

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 10.0; rv:67.0) Gecko/20100101 Firefox/67.0

Ulteriori informazioni

FredMcD
  • Top 10 Contributor
4269 soluzioni 59882 risposte

Product Firefox Release Channel release Version 67.0.3

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no

67.0.4 June 20, 2019 Security fixes ++++++++++++++++++++++++++++++++++++++++++++++++ bp-53da0630-3c26-4718-ba4e-4484a0190621 Signature: OOM | small

Crash Reason EXCEPTION_BREAKPOINT

eplgFirefox.dll = ESET

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++++++++++ bp-37d36fe3-1fac-458f-85ef-6da4b0190621

Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenuredSlow

Crash Reason EXCEPTION_BREAKPOINT

eplgFirefox.dll = ESET

Product Firefox Release Channel release Version 67.0.3 https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no '''67.0.4''' June 20, 2019 Security fixes ++++++++++++++++++++++++++++++++++++++++++++++++ bp-53da0630-3c26-4718-ba4e-4484a0190621 Signature: OOM | small Crash Reason EXCEPTION_BREAKPOINT eplgFirefox.dll = ESET msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++++++++++ bp-37d36fe3-1fac-458f-85ef-6da4b0190621 Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenuredSlow Crash Reason EXCEPTION_BREAKPOINT eplgFirefox.dll = ESET
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FredMcD
  • Top 10 Contributor
4269 soluzioni 59882 risposte

Update ESET. If the problem continues, disable it.

Update ESET. If the problem continues, disable it.
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Utente che ha posto la domanda

I tried updating it but it's already updated to the latest version & database. So the only solution left is to disable it? No other way around? I've been using ESET for a long time and I really don't wanna replace it for a different software.

I tried updating it but it's already updated to the latest version & database. So the only solution left is to disable it? No other way around? I've been using ESET for a long time and I really don't wanna replace it for a different software.
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FredMcD
  • Top 10 Contributor
4269 soluzioni 59882 risposte

If the problem remains after disabling ESET, then we can look elsewhere.

If the problem remains after disabling ESET, then we can look elsewhere.
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McCoy
  • Top 10 Contributor
546 soluzioni 5143 risposte
Hello anze, If you're reluctant to disable ESET: You're best off with just using Windows built-in Defender and maybe let [https://www.malwarebytes.com/ malwarebytes] run a scan once a month. Also see : https://www.howtogeek.com/239950/dont-use-your-antivirus-browser-extensions-they-can-actually-make-you-less-safe/ And : http://tech.firstpost.com/news-analysis/ex-mozilla-firefox-developer-says-anti-virus-software-does-more-harm-than-good-359798.html<BR>
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cor-el
  • Top 10 Contributor
  • Moderator
17578 soluzioni 158997 risposte

The crash reports are OOM (out of memory) reports where not enough contiguous free memory is available.

What is the current size of the Windows page file ?

Do you let Windows manage the size of the page file automatically ?


Total Virtual Memory : 2,147,352,576 bytes (2.15 GB) Available Virtual Memory : 106,663,936 bytes (106.66 MB) Available Page File : 1,437,925,376 bytes (1.44 GB) Available Physical Memory : 454,262,784 bytes (454.26 MB) System Memory Use Percentage : 85 OOM Allocation Size : 64 bytes

The crash reports are OOM (out of memory) reports where not enough contiguous free memory is available. What is the current size of the Windows page file ? Do you let Windows manage the size of the page file automatically ? ---- Total Virtual Memory : 2,147,352,576 bytes (2.15 GB) Available Virtual Memory : 106,663,936 bytes (106.66 MB) Available Page File : 1,437,925,376 bytes (1.44 GB) Available Physical Memory : 454,262,784 bytes (454.26 MB) System Memory Use Percentage : 85 OOM Allocation Size : 64 bytes
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