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All add-ons suddenly blocked for being unsigned

Inserita

All of my add-ons were suddenly blocked and disabled while watching a video on Amazon's Prime Video service. When I go to the Add-Ons manager they are all listed under the Unsupported section. Clicking the More Information link for each takes me to https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

Now, I can't vouch for each of the Add-Ons I've listed below, but I know that the HTTPS Everywhere add-on (2019.5.2.1) has a valid signature and has been working for months for me on the up to date version. All of the add-ons I have are still up on addons.mozilla.org, I just can't use them. Any attempt to download them from addons.mozilla.org results in a "Download failed. Please check your connection." error message:

AdBlocker Ultimate CanvasBlocker Google Search "View Image" Button Greasemonkey HTTPS Everywhere Privacy Badger

All of my add-ons were suddenly blocked and disabled while watching a video on Amazon's Prime Video service. When I go to the Add-Ons manager they are all listed under the Unsupported section. Clicking the More Information link for each takes me to https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox Now, I can't vouch for each of the Add-Ons I've listed below, but I know that the HTTPS Everywhere add-on (2019.5.2.1) has a valid signature and has been working for months for me on the up to date version. All of the add-ons I have are still up on addons.mozilla.org, I just can't use them. Any attempt to download them from addons.mozilla.org results in a "Download failed. Please check your connection." error message: AdBlocker Ultimate CanvasBlocker Google Search "View Image" Button Greasemonkey HTTPS Everywhere Privacy Badger

Soluzione scelta

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

Leggere questa risposta nel contesto 2

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 28.0 r0

Applicazione

  • Firefox 66.0.3
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/66.0.3/WINNT/en-US/

Estensioni

  • Make Trump Tweets Eight Again 1.1.2 (trump_tweets@addon.com)
  • AdBlocker Ultimate 2.37 (adblockultimate@adblockultimate.net) (Inattiva)
  • CanvasBlocker 0.5.8 (CanvasBlocker@kkapsner.de) (Inattiva)
  • Google Search "View Image" Button 1.5 ({23cc126f-bd98-4a53-807a-cbc9af2cfe89}) (Inattiva)
  • Greasemonkey 4.7 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781}) (Inattiva)
  • HTTPS Everywhere 2019.5.2.1 (https-everywhere@eff.org) (Inattiva)
  • Privacy Badger 2019.2.19 (jid1-MnnxcxisBPnSXQ@jetpack) (Inattiva)
  • uBlock Origin 1.18.16 (uBlock0@raymondhill.net) (Inattiva)

Javascript

  • incrementalGCEnabled: True

Grafica

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  • adapterSubsysID2:
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  • driverDate: 3-26-2019
  • driverDate2:
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  • webgl1Renderer: Google Inc. -- ANGLE (AMD Radeon R9 200 Series Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.eff6bfdb1db9)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000afbf) EGL_VERSION: 1.4 (ANGLE 2.1.0.eff6bfdb1db9) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (AMD Radeon R9 200 Series Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.eff6bfdb1db9)
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Preferenze modificate

Varie

  • User JS: No
  • Accessibilità: No
jscher2000
  • Top 10 Contributor
8758 soluzioni 71658 risposte

Risposta utile

I don't think forum volunteers yet know the cause or remedy for this problem. However, know that dozens of people are reporting the same thing in recent hours, so it may be due to a rolling update gone wrong.

I don't think forum volunteers yet know the cause or remedy for this problem. However, know that dozens of people are reporting the same thing in recent hours, so it may be due to a rolling update gone wrong.

Utente che ha posto la domanda

It looks like, as was pointed out in a similar post (1257891), that this issue has been filed as a blocker on Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1548973

It looks like, as was pointed out in a similar post (1257891), that this issue has been filed as a blocker on Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1548973
jscher2000
  • Top 10 Contributor
8758 soluzioni 71658 risposte

Yes, we've learned so much since 6pm Pacific!

It turns out that Firefox "verifies" extension signatures once every 24 hours, and when that was attempted after 12 midnight on May 4, 2019 (5pm Pacific on May 3rd), an expired certificate caused everything to fail.

In addition to possible updates in that bug, the Add-ons team should post official updates here (at some point):

https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047

Currently, the only workaround is to set your system clock back (for example, if your date is May 3, set to May 2; if your date is May 4, set to May 3). You might have to reinstall extensions after that, or maybe Firefox will detect the difference at your next shut down/restart. Changing the date may have other consequences, so I understand this option isn't ideal.

I saw something else on Reddit, but don't really know what it does: https://www.reddit.com/r/firefox/comments/bkhzjy/temp_fix_for_the_armagaddon_20_for_regular/ -- I need to figure out some way to test...

Yes, we've learned so much since 6pm Pacific! It turns out that Firefox "verifies" extension signatures once every 24 hours, and when that was attempted after 12 midnight on May 4, 2019 (5pm Pacific on May 3rd), an expired certificate caused everything to fail. In addition to possible updates in that bug, the Add-ons team should post official updates here (at some point): https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047 Currently, the only workaround is to set your system clock back (for example, if your date is May 3, set to May 2; if your date is May 4, set to May 3). You might have to reinstall extensions after that, or maybe Firefox will detect the difference at your next shut down/restart. Changing the date may have other consequences, so I understand this option isn't ideal. I saw something else on Reddit, but don't really know what it does: https://www.reddit.com/r/firefox/comments/bkhzjy/temp_fix_for_the_armagaddon_20_for_regular/ -- I need to figure out some way to test...
Chris Ilias
  • Moderator
357 soluzioni 1951 risposte

Soluzione scelta

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps. In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled # Go to '''[=] > Options > Privacy & Security'''. # Make sure '''Allow Firefox to install and run studies''' is check marked. I you had it disabled, you can disable studies again after your add-ons have been re-enabled. They are working on a general fix that doesn't need to rely on this and will keep you updated.
Razmoudah 0 soluzioni 6 risposte

Hmmmm......I'm not sure what timezone the timestamps for the other posts are, but as of 0815 CDT on 04MAY2019 the study hasn't fixed the problem, despite being listed as an active study. Hopefully this can be fixed soon, as I rely very heavily on the Internet Download Manager Integration Module add-on for all of my downloads (even if Avast is determined to convince me that it is an unreputable add-on).

I do find it rather curious that the Add-On verification system broke so easily though...............almost seems like a breaker targeted Mozilla for some reason.

Hmmmm......I'm not sure what timezone the timestamps for the other posts are, but as of 0815 CDT on 04MAY2019 the study hasn't fixed the problem, despite being listed as an active study. Hopefully this can be fixed soon, as I rely very heavily on the Internet Download Manager Integration Module add-on for all of my downloads (even if Avast is determined to convince me that it is an unreputable add-on). I do find it rather curious that the Add-On verification system broke so easily though...............almost seems like a breaker targeted Mozilla for some reason.
jscher2000
  • Top 10 Contributor
8758 soluzioni 71658 risposte

Hi Razmoudah, did "Enable" buttons appears on each extension? You might need to click those manually if the previous enabled state was not restored.

Hi Razmoudah, did "Enable" buttons appears on each extension? You might need to click those manually if the previous enabled state was not restored.
Razmoudah 0 soluzioni 6 risposte

As of 1801 CDT on 04MAY2019 I am still getting the warning that they couldn't be verified and have been disabled for use in Firefox. I verified this morning that I had allowed Firefox to install and run studies, which I had. No, I don't have an enable button for any of my add-ons, including ones that have been updated within the last couple of months and were working yesterday morning.

As of 1801 CDT on 04MAY2019 I am still getting the warning that they couldn't be verified and have been disabled for use in Firefox. I verified this morning that I had allowed Firefox to install and run studies, which I had. No, I don't have an enable button for any of my add-ons, including ones that have been updated within the last couple of months and were working yesterday morning.

Modificato da Razmoudah il

jscher2000
  • Top 10 Contributor
8758 soluzioni 71658 risposte

Hi Razmoudah, I think you are saying that you already got the studies related to this fix, or did they never show up on the about:studies page?

If you got the studies, check whether the certificate was added. That would be on the Options/Preferences page:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type cert and Firefox should filter to the Certificates section. Then click the "View Certificates" button. Check the "Authorities" tab to see whether Mozilla is listed with the new certificate. You can compare the attached screenshot.

Hi Razmoudah, I think you are saying that you already got the studies related to this fix, or did they never show up on the about:studies page? If you got the studies, check whether the certificate was added. That would be on the Options/Preferences page: * Windows: "3-bar" menu button (or Tools menu) > Options * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Linux: "3-bar" menu button (or Edit menu) > Preferences * Any system: type or paste '''about:preferences''' into the address bar and press Enter/Return to load it In the search box at the top of the page, type ''cert'' and Firefox should filter to the '''Certificates''' section. Then click the "View Certificates" button. Check the "Authorities" tab to see whether Mozilla is listed with the new certificate. You can compare the attached screenshot.
Razmoudah 0 soluzioni 6 risposte

I had gotten the study, it showed as active, but the add-ons weren't working. I'm getting up to go back to work now and at this time (0320 on 05MAY2019) the add-ons are working. I'm not sure what got changed in the study in the past few hours, but now it seems to be working.

I had gotten the study, it showed as active, but the add-ons weren't working. I'm getting up to go back to work now and at this time (0320 on 05MAY2019) the add-ons are working. I'm not sure what got changed in the study in the past few hours, but now it seems to be working.