Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

A track and trace code continues to emerge from February that has already been delivered but does not want to disappear, so I am forced to switch to a different

  • 2 risposte
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di Cees1941

more options

Since february I have a track and trace code that refuses to disappear, every time i use firefox this code appear, this problem is so big that i am not able to use firefox anymore.! Please help me.

Cees

Since february I have a track and trace code that refuses to disappear, every time i use firefox this code appear, this problem is so big that i am not able to use firefox anymore.! Please help me. Cees

Soluzione scelta

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

more options

Soluzione scelta

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

It solved the problem, thanks !!!!