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During composition of a vital email (which I saved twice), it is not in my drafts folder.Pls advise where I might find it.

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My system is windows 7 with Thunderbird 60.53.2

My system is windows 7 with Thunderbird 60.53.2
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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

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sfhowes
  • Top 10 Contributor
1420 soluzioni 6740 risposte

Is this a POP or IMAP account? Under Tools/Account Settings, Copies & Folders for the account, are drafts stored on a remote IMAP server or under Local Folders? The latter is a safer choice if you don't need to access drafts from other devices.

Is this a POP or IMAP account? Under Tools/Account Settings, Copies & Folders for the account, are drafts stored on a remote IMAP server or under Local Folders? The latter is a safer choice if you don't need to access drafts from other devices.
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My settings are POP3

My settings are POP3
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sfhowes
  • Top 10 Contributor
1420 soluzioni 6740 risposte

So, you have a Drafts folder, but it doesn't accept new saved messages. If that is due to the folder having become corrupted, you can possibly fix it: select Help/Troubleshooting Information, click Open Folder to open the profile in Explorer, close TB, open the Mail subfolder and then the subfolder for the account, move the Drafts mbox file, the file with no extension, somewhere outside of the profile, delete the Drafts.msf file. Restart TB and save a test message as a draft; TB will automatically create a new, uncorrupted Drafts folder, and you should be able to read the test message.

So, you have a Drafts folder, but it doesn't accept new saved messages. If that is due to the folder having become corrupted, you can possibly fix it: select Help/Troubleshooting Information, click Open Folder to open the profile in Explorer, close TB, open the Mail subfolder and then the subfolder for the account, move the Drafts mbox file, the file with no extension, somewhere outside of the profile, delete the Drafts.msf file. Restart TB and save a test message as a draft; TB will automatically create a new, uncorrupted Drafts folder, and you should be able to read the test message.
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