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Why has FF stopped supporting Dashlane Password Manager?

Inserita

I use Dashlane PW manager and since updating FF, FF states it can no longer verify this and has disabled it.

I have used FF forever and this is not good.

Is this a permanent change or just an oversight? If this is permanent, I will get rid of FF before I get rid of Dashlane.

I use Dashlane PW manager and since updating FF, FF states it can no longer verify this and has disabled it. I have used FF forever and this is not good. Is this a permanent change or just an oversight? If this is permanent, I will get rid of FF before I get rid of Dashlane.

Soluzione scelta

Hello JodyS,

Would you please take a look at this :

https://support.dashlane.com/hc/en-us/articles/202699011

and scroll down to where Dashlane says :

"If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"

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Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Ulteriori informazioni

McCoy
  • Top 10 Contributor
520 soluzioni 4889 risposte

Soluzione scelta

Hello JodyS,

Would you please take a look at this :

https://support.dashlane.com/hc/en-us/articles/202699011

and scroll down to where Dashlane says :

"If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"

Hello JodyS, Would you please take a look at this : https://support.dashlane.com/hc/en-us/articles/202699011 and scroll down to where Dashlane says : "If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"

Utente che ha posto la domanda

Thanks, McCoy!

Thanks, McCoy!
McCoy
  • Top 10 Contributor
520 soluzioni 4889 risposte

JodyS said

Thanks, McCoy!

My pleasure, Jody - have a great weekend  !

''JodyS [[#answer-1205375|said]]'' <blockquote> Thanks, McCoy! </blockquote> My pleasure, Jody - have a great weekend !
dschneider1 0 soluzioni 1 risposte

Risposta utile

I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?

I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?
McCoy
  • Top 10 Contributor
520 soluzioni 4889 risposte

dschneider1 said

I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?

Hello dschneider1,

Maybe it this case it would be best if you'd start your own thread and post a new question :

https://support.mozilla.org/en-US/questions/new/desktop/other

(you'll have to scroll down some)

''dschneider1 [[#answer-1238618|said]]'' <blockquote> I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what? </blockquote> Hello dschneider1, Maybe it this case it would be best if you'd start your own thread and post a new question : https://support.mozilla.org/en-US/questions/new/desktop/other (you'll have to scroll down some)
mkn41 0 soluzioni 1 risposte

Risposta utile

I am uninstalling Firefox, since it doesn't recognize Dashlane after upgrade.

I am uninstalling Firefox, since it doesn't recognize Dashlane after upgrade.
cor-el
  • Top 10 Contributor
  • Moderator
17414 soluzioni 157300 risposte

Possibly related to issues that happen if you run Firefox as administrator with UAC disabled.


Possibly related to issues that happen if you run Firefox as administrator with UAC disabled. *https://support.mozilla.org/en-US/kb/windows-administrator-launcher-process-error-fix ---- *https://support.dashlane.com/hc/en-us/articles/202625322
bkallem 0 soluzioni 2 risposte

Mozzila is getting as bad as Microsoft. Everytime they do an upgrade they mess up my computer. Then I have to spend hours I don't have to spare fixing their damn mess. I sure wish software companies worked for the user, not to try and drive them up the wall. Bunch of jerks

Mozzila is getting as bad as Microsoft. Everytime they do an upgrade they mess up my computer. Then I have to spend hours I don't have to spare fixing their damn mess. I sure wish software companies worked for the user, not to try and drive them up the wall. Bunch of jerks