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Freezing ever since last update,

Inserita

Since the last update firefox continually freezes or stops altogether even when trying to open google homepage, IE works fine so not a connection issue. Is there anything I can do to solve this or will I have to stop using firefox altogether ?

Since the last update firefox continually freezes or stops altogether even when trying to open google homepage, IE works fine so not a connection issue. Is there anything I can do to solve this or will I have to stop using firefox altogether ?

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 31.0 r0

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:64.0) Gecko/20100101 Firefox/64.0

Ulteriori informazioni

Roudaki 0 soluzioni 2 risposte

Can you please post hardware details, os and firefox version?

Can you please post hardware details, os and firefox version?
Pj 42 soluzioni 869 risposte

neilbowls said

Since the last update firefox continually freezes or stops altogether even when trying to open Google Homepage. IE works fine, so not a connection issue. Is there anything I can do to solve this?...


I do see in Task Manager, Physical Memory Usage over time creeps up the graph, eventually nearing my 8GB my computer has. So, depending how many Tabs/Sites I visit, when the Graph Line nears the top, I hear my disk drive go into 'crunch' mode. This must be FF Caching Data. This can happen within several days or 4 or 5 days later, depending on my FF use.

However, once it reaches this point, the browser performance takes a nasty hit. The only way to regain better performance for me, is to Exit (Quit) FF and restart it.

Recommended Hardware for FF 65:

  • Pentium 4 or newer processor that supports SSE2
  • 512MB of RAM / 2GB of RAM for the 64-bit version
  • 200MB of hard drive space


Please do this:

Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:

DxDiag /64bit

(Skip the /64bit part if it's Windows 32-Bit.)

...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum with information under the Header:

    Disk & DVD/CD-ROM Drives

Make sure your computer is not too 'LOW' on disk-remaining space. This will be a major performance problem if your remaining disk space is TOO LOW!
Example: At the moment, I have 37% space free. If you're way under 25%, then you're probably running into performance / Memory issues.
Windows-7 and Programs like to have plenty of free-disk 'breathing' room. I recently cleared over 75 Gigs worth to get me to about 37% of free disk space.

Perhaps you may wish to setup a ReadyBoost Flash Drive.
If you have a lot of Windows and Tabs and your FireFox Browser is set to Restore Session when you start-up FF, the following will help with conserving some Memory:

Go to Options. Edit or Insert in the URL Box About:Config and go there. Set the following Values:

browser.newtabpage.enabled; false

browser.newtabpage.enhanced; false

browser.sessionstore.restore_pinned_tabs_on_demand; true


This will preload only the last Tab you were parked on per browser window. The other Tabs from your Previous Session will load only when you click on them.

If you open a lot of browser windows, you can set the maximum 'remembered' browser windows higher than the default for your Restored Session. My max is set for 25:

browser.sessionstore.max_windows_undo; 25

Additionally, you could try this also. Have FF reset how much Disk Cache it will use for your system by changing the following to true:

browser.cache.disk.smart_size.first_run - false

It will change back to false after FF is Exited and runs next time, setting-up your Disk Cache value. Maybe this doesn't need to run again, but I did it a while back and 'appeared' to help me.

Finally, I did the following FireFox adjustments for my old 2010 computer with the Performance settings in Options as shown in the image attachment:


~Pj



Edit-Update Note: Change Back to 'True' (or 'Reset') for:

  • browser.tabs.loadInBackground false



~Pj

''neilbowls [[#question-1244200|said]]'' <blockquote> Since the last update firefox continually freezes or stops altogether even when trying to open Google Homepage. IE works fine, so not a connection issue. Is there anything I can do to solve this?... </blockquote> I do see in Task Manager, '''Physical Memory Usage''' over time creeps up the graph, eventually nearing my 8GB my computer has. So, depending how many Tabs/Sites I visit, when the Graph Line nears the top, I hear my disk drive go into 'crunch' mode. This must be FF Caching Data. This can happen within several days or 4 or 5 days later, depending on my FF use. <Br> However, once it reaches this point, the browser performance takes a nasty hit. The only way to regain better performance for me, is to Exit (Quit) FF and restart it. <Br> Recommended Hardware for FF 65: *Pentium 4 or newer processor that supports SSE2 *512MB of RAM / 2GB of RAM for the 64-bit version *200MB of hard drive space<Br> Please do this: <Br> Click on the Windows icon ''''Start'''' (bottom-left) and in the right column, bottom, click on '''Run'''. Enter in: <Center>'''DxDiag /64bit'''</Center><Br> <Center> (Skip the '''/64bit''' part if it's Windows 32-Bit.)</Center><Br> ...Wait until the green bar loads and disappears, then click "'''Save All Information'''". <Br> Post back here in the Forum with information under the Header:<Br> '''Disk & DVD/CD-ROM Drives'''<Br> Make sure your computer is not too 'LOW' on disk-remaining space. This will be a major performance problem if your remaining disk space is '''TOO LOW!'''<Br> Example: At the moment, I have 37% space free. If you're way under 25%, then you're probably running into performance / Memory issues.<Br> Windows-7 and Programs like to have plenty of free-disk 'breathing' room. I recently cleared over 75 Gigs worth to get me to about 37% of free disk space.<Br><Br> Perhaps you may wish to setup a '''ReadyBoost''' Flash Drive.<Br> If you have a lot of Windows and Tabs and your FireFox Browser is set to '''Restore Session''' when you start-up FF, the following will help with conserving some Memory:<Br><Br> Go to '''Options'''. Edit or Insert in the URL Box '''About:Config''' and go there. Set the following Values:<Br> <Center> '''browser.newtabpage.enabled; false'''<Br><Br> '''browser.newtabpage.enhanced; false'''<Br><Br> '''browser.sessionstore.restore_pinned_tabs_on_demand; true''' </Center><Br> This will preload only the last Tab you were parked on per browser window. The other Tabs from your Previous Session will load only when you click on them.<Br><Br> If you open a lot of browser windows, you can set the maximum 'remembered' browser windows higher than the default for your Restored Session. My max is set for 25:<Br><Br> <Center>'''browser.sessionstore.max_windows_undo; 25'''</Center><Br> Additionally, you could try this also. Have FF reset how much Disk Cache it will use for your system by changing the following to '''true''':<Br> '''browser.cache.disk.smart_size.first_run''' - false<Br> It will change back to '''false''' after FF is Exited and runs next time, setting-up your Disk Cache value. Maybe this doesn't need to run again, but I did it a while back and 'appeared' to help me. <Br><Br> Finally, I did the following FireFox adjustments for my old 2010 computer with the '''Performance''' settings in '''Options''' as shown in the image attachment: <Br><Br><Br> ~Pj <Br><Br> Edit-Update Note: Change Back to ''''True'''' (or 'Reset') for: * '''browser.tabs.loadInBackground''' false ~Pj

Modificato da Pj il

Utente che ha posto la domanda

Sorry for the delay but I have been away

System Information


Time of this report: 1/2/2019, 12:52:01

      Machine name: NEIL-PC
  Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181110-1429)
          Language: English (Regional Setting: English)

System Manufacturer: Acer

      System Model: Aspire 5720     
              BIOS: Default System BIOS
         Processor: Intel(R) Core(TM)2 Duo CPU     T5250  @ 1.50GHz (2 CPUs), ~1.5GHz
            Memory: 2048MB RAM

Available OS Memory: 2038MB RAM

         Page File: 2408MB used, 1667MB available
       Windows Dir: C:\Windows
   DirectX Version: DirectX 11

DX Setup Parameters: Not found

  User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
   DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

Display Devices


         Card name: Mobile Intel(R) 965 Express Chipset Family
      Manufacturer: Intel Corporation
         Chip type: Mobile Intel(R) 965 Express Chipset Family
          DAC type: Internal
        Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_011E1025&REV_03
    Display Memory: 358 MB
  Dedicated Memory: 0 MB
     Shared Memory: 358 MB
      Current Mode: 1280 x 800 (32 bit) (60Hz)
      Monitor Name: Generic PnP Monitor
     Monitor Model: unknown
        Monitor Id: AUO8174
       Native Mode: 1280 x 800(p) (60.002Hz)
       Output Type: Internal
       Driver Name: igdumdx32.dll,igd10umd32.dll

Driver File Version: 8.14.0010.1930 (English)

    Driver Version: 8.15.10.1930
       DDI Version: 10
      Driver Model: WDDM 1.1
 Driver Attributes: Final Retail
  Driver Date/Size: 9/23/2009 19:14:54, 536576 bytes
       WHQL Logo'd: Yes
   WHQL Date Stamp: 
 Device Identifier: {D7B78E66-6942-11CF-1F74-1421A2C2C535}
         Vendor ID: 0x8086
         Device ID: 0x2A02
         SubSys ID: 0x011E1025
       Revision ID: 0x0003
Driver Strong Name: oem7.inf:Intel.Mfg:i965GM0:8.15.10.1930:pci\ven_8086&dev_2a02
    Rank Of Driver: 00EC2001
       Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B 
  Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
      D3D9 Overlay: Not Supported
           DXVA-HD: Not Supported
      DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled
Sorry for the delay but I have been away System Information ------------------ Time of this report: 1/2/2019, 12:52:01 Machine name: NEIL-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181110-1429) Language: English (Regional Setting: English) System Manufacturer: Acer System Model: Aspire 5720 BIOS: Default System BIOS Processor: Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz (2 CPUs), ~1.5GHz Memory: 2048MB RAM Available OS Memory: 2038MB RAM Page File: 2408MB used, 1667MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode --------------- Display Devices --------------- Card name: Mobile Intel(R) 965 Express Chipset Family Manufacturer: Intel Corporation Chip type: Mobile Intel(R) 965 Express Chipset Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_011E1025&REV_03 Display Memory: 358 MB Dedicated Memory: 0 MB Shared Memory: 358 MB Current Mode: 1280 x 800 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: AUO8174 Native Mode: 1280 x 800(p) (60.002Hz) Output Type: Internal Driver Name: igdumdx32.dll,igd10umd32.dll Driver File Version: 8.14.0010.1930 (English) Driver Version: 8.15.10.1930 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 9/23/2009 19:14:54, 536576 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-6942-11CF-1F74-1421A2C2C535} Vendor ID: 0x8086 Device ID: 0x2A02 SubSys ID: 0x011E1025 Revision ID: 0x0003 Driver Strong Name: oem7.inf:Intel.Mfg:i965GM0:8.15.10.1930:pci\ven_8086&dev_2a02 Rank Of Driver: 00EC2001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
StevenCee 0 soluzioni 135 risposte

<quote> * If you have a lot of Windows and Tabs and your FireFox Browser is set to Restore Session, the following will help with conserving some Memory: Go to Options. Edit URL to go to About:Config. Change the following from true to:

  • browser.tabs.loadInBackground false
  • This will preload only the last Tab you were parked on per browser window. The other Tabs will load only when you click on them.

Finally, the following FF adjustment for my old 2010 computer:

  • My Performance settings in Options is setup as shown in the image attachment:


~Pj <quote>

OK, where do I find "Options'? I don't see it in the toolbar, or on any of the dropdown menus, where is it?

<quote> * If you have a lot of Windows and Tabs and your FireFox Browser is set to '''Restore Session''', the following will help with conserving some Memory: Go to '''Options'''. Edit URL to go to '''About:Config'''. Change the following from '''true''' to: * '''browser.tabs.loadInBackground''' false * This will preload only the last Tab you were parked on per browser window. The other Tabs will load only when you click on them. Finally, the following FF adjustment for my old 2010 computer: * My '''Performance''' settings in Options is setup as shown in the image attachment: ~Pj <quote> OK, where do I find "Options'? I don't see it in the toolbar, or on any of the dropdown menus, where is it?

Modificato da StevenCee il

Utente che ha posto la domanda

Thanks for the help but I am only trying to open 1 window from the opening of firefox, when i get the issue

Thanks for the help but I am only trying to open 1 window from the opening of firefox, when i get the issue
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StevenCee said

OK, where do I find "Options'? I don't see it in the toolbar, or on any of the drop-down menus, where is it?
''StevenCee [[#answer-1185845|said]]'' <blockquote> OK, where do I find "Options'? I don't see it in the toolbar, or on any of the drop-down menus, where is it? </blockquote>

Utente che ha posto la domanda

Any other ideas about the freezing issues please ?

Any other ideas about the freezing issues please ?

Utente che ha posto la domanda

Just updated to latest version of Firefox Quantum 65.0 freezing is worse than ever now and still no idea how to resolve it. Has anyone got any ideas I can try please

Just updated to latest version of Firefox Quantum 65.0 freezing is worse than ever now and still no idea how to resolve it. Has anyone got any ideas I can try please
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neilbowls said

I just updated to latest version of Firefox Quantum 65.0. Freezing is worse than ever now and still no idea how to resolve it. Has anyone got any ideas I can try please.


Your computer is only 2GB of Memory. Your Windows-7 Paging File is also only 2GB. What is your hard drive size and how much free-remaining space is available? (See updated/corrected, earlier Reply).


~Pj

''neilbowls [[#answer-1194163|said]]'' <blockquote> I just updated to latest version of Firefox Quantum 65.0. Freezing is worse than ever now and still no idea how to resolve it. Has anyone got any ideas I can try please. </blockquote> Your computer is only 2GB of Memory. Your Windows-7 Paging File is also only 2GB. What is your hard drive size and how much free-remaining space is available? (See updated/corrected, earlier [https://support.mozilla.org/en-US/questions/1244200#answer-1183655 Reply]). ~Pj

Modificato da Pj il

Utente che ha posto la domanda

Hi Pj Hard drive 163Gb free of 264Gb

Hi Pj Hard drive 163Gb free of 264Gb
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neilbowls said

Hi Pj Hard drive 163Gb free of 264Gb

How is your Windows-7 Paging File setup? 2GB seems awful low, since you have plenty of hard drive space.

Have FF reset how much Disk Cache it will use for your system by changing the following to true:

browser.cache.disk.smart_size.first_run - false

It will change back to false after FF is Exited and runs next time, setting-up your Disk Cache value. Maybe this doesn't need to run again, but I did it a while back and 'appeared' to help me.

Look at the attached image. Are you setup this way?

~Pj

''neilbowls [[#answer-1194790|said]]'' <blockquote> Hi Pj Hard drive 163Gb free of 264Gb </blockquote> How is your Windows-7 Paging File setup? 2GB seems awful low, since you have plenty of hard drive space. <Br> Have FF reset how much Disk Cache it will use for your system by changing the following to true:<Br> '''browser.cache.disk.smart_size.first_run''' - <S> false </S><Br> It will change back to false after FF is Exited and runs next time, setting-up your Disk Cache value. Maybe this doesn't need to run again, but I did it a while back and 'appeared' to help me. <Br> Look at the attached image. Are you setup this way? <Br><Br> ~Pj

Utente che ha posto la domanda

thanks for the reply, i tried resetting as you suggested, still the same. I looked at the image you sent but do not know where to find it. could you please tell me where to look so I can check it best regards

thanks for the reply, i tried resetting as you suggested, still the same. I looked at the image you sent but do not know where to find it. could you please tell me where to look so I can check it best regards
McCoy
  • Top 10 Contributor
546 soluzioni 5143 risposte

Hello neilbowls,

Would you please go over this article :

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

It's a lot to read, but might be worth it .....

Hello neilbowls, Would you please go over this article : https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding It's a lot to read, but might be worth it .....
Pj 42 soluzioni 869 risposte

Risposta utile

neilbowls said

Thanks for the reply.

I tried resetting as you suggested, still the same.

I looked at the image you sent but do not know where to find it. Could you please tell me where to look so I can check it.

Best regards.

In FF Options, type the Search Term, Recommended P. Follow the steps in the first 3 images, below.

In Windows-7, find the Control Panel and go to Performance Information and Tools and follow the steps in the last 5 images, below, to check your Paging File Size.

~Pj

''neilbowls [[#answer-1196266|said]]'' <blockquote> Thanks for the reply.<Br><Br> I tried resetting as you suggested, still the same.<Br><Br> I looked at the image you sent but do not know where to find it. Could you please tell me where to look so I can check it.<Br><Br> Best regards. </blockquote> In FF '''Options''', type the Search Term, '''Recommended P'''. Follow the steps in the first 3 images, below. <Br> In Windows-7, find the '''Control Panel''' and go to '''Performance Information and Tools''' and follow the steps in the last 5 images, below, to check your '''Paging File Size'''. <Br><Br> ~Pj

Utente che ha posto la domanda

Changed Firefox settings as suggested Looked at windows performance and saw recommended 3057Mb allocated 2038Mb what do i need to do now please

Changed Firefox settings as suggested Looked at windows performance and saw recommended 3057Mb allocated 2038Mb what do i need to do now please

Utente che ha posto la domanda

for information I restarted laptop to enable changes, now I have had to reply using IE as firefox says not responding so i have to close it, I will keep trying to see if it changes for any reason

for information I restarted laptop to enable changes, now I have had to reply using IE as firefox says not responding so i have to close it, I will keep trying to see if it changes for any reason
Pj 42 soluzioni 869 risposte

neilbowls said

Changed Firefox settings as suggested Looked at windows performance and saw recommended 3057Mb allocated 2038Mb What do i need to do now please.

You could try to manually set the size range to 2GB to 4GB and see what happens. Then redo the SmartSize Cache thing I posted earlier to 'reset' the FF Disk Cache.


~Pj

''neilbowls [[#answer-1196642|said]]'' <blockquote> Changed Firefox settings as suggested Looked at windows performance and saw recommended 3057Mb allocated 2038Mb What do i need to do now please. </blockquote> You could try to manually set the size range to 2GB to 4GB and see what happens. Then redo the SmartSize Cache thing I posted earlier to 'reset' the FF Disk Cache. ~Pj

Utente che ha posto la domanda

Hi thanks for the response. i tried your suggestion but was unable to change it as the option is greyed out.

any Idea how i can get past this please ?

Hi thanks for the response. i tried your suggestion but was unable to change it as the option is greyed out. any Idea how i can get past this please ?
McCoy
  • Top 10 Contributor
546 soluzioni 5143 risposte

McCoy said

Hello neilbowls,
Would you please go over this article :
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
It's a lot to read, but might be worth it .....
''McCoy [[#answer-1196274|said]]'' <blockquote> Hello neilbowls,<BR> Would you please go over this article :<BR> https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding<BR> It's a lot to read, but might be worth it ..... </blockquote>

Utente che ha posto la domanda

Hi Thanks for the reply and the link. Unfortunately some of it I cannot try due to freezing and page not opening. Bit of a catch 22 trying to sort it causes the crash and if not tried no change to freezing. Parts I have changed made no difference, any other ideas I can try please.

Hi Thanks for the reply and the link. Unfortunately some of it I cannot try due to freezing and page not opening. Bit of a catch 22 trying to sort it causes the crash and if not tried no change to freezing. Parts I have changed made no difference, any other ideas I can try please.