Cerca nel supporto

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes won't start

  • 2 risposte
  • 2 hanno questo problema
  • 41 visualizzazioni
  • Ultima risposta di gmandas

more options

Crash ID: bp-8c04807f-8045-40ab-9fda-0dd070181027

Soluzione scelta

Hi gmandas, sorry to hear about this problem and thank you for the link.

The crashing thread (front page of the report) shows fbplugin which may be the signature of an old photo uploader plugin. The thing that's odd is, in Firefox 52 and later, only the Flash plugin should run in Firefox. So why is this plugin getting involved?!

Can you check whether you can find and remove "Facebook Plug-in" from your system? Its file name might be fbplugin_1_0_1.plugin and it could be in a hidden folder associated with Firefox, or in a Facebook folder somewhere.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

more options

Soluzione scelta

Hi gmandas, sorry to hear about this problem and thank you for the link.

The crashing thread (front page of the report) shows fbplugin which may be the signature of an old photo uploader plugin. The thing that's odd is, in Firefox 52 and later, only the Flash plugin should run in Firefox. So why is this plugin getting involved?!

Can you check whether you can find and remove "Facebook Plug-in" from your system? Its file name might be fbplugin_1_0_1.plugin and it could be in a hidden folder associated with Firefox, or in a Facebook folder somewhere.

more options

Precisely as described. Done and done.