Firefox crashes
Can't open firefox since updating it.
AdapterDeviceID: 0x0a2e AdapterVendorID: 0x8086 Add-ons: e10srollout%40mozilla.org:3.05,firefox%40getpocket.com:1.0.5,aushelper%40mozilla.org:2.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:33.0.0,activity-stream%40mozilla.org:2017.11.07.1100-7f4e3634,shield-recipe-client%40mozilla.org:76.1,webcompat%40mozilla.org:2.0.1,onboarding%40mozilla.org:1.0,followonsearch%40mozilla.com:0.9.6 BuildID: 20181018182531 CrashTime: 1540835124 DOMIPCEnabled: 1 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1540404811 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 396 StartupCrash: 1 StartupTime: 1540835123 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181018182531","version":"63.0","vendor":"Mozilla","displayVersion":"63.0","platformVersion":"63.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":69,"stepping":1,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2800,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.0.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0a2e","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":800,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"MacBookPro11,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.widget.inNavBar":true},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 5:"Gecko_IOThread",6:"Timer",7:"Socket Thread",8:"JS Watchdog",9:"JS Helper",10:"JS Helper",11:"JS Helper",12:"JS Helper",16:"Cache2 I/O",17:"Cookie",18:"DOM Worker",18:"IPDL Background",33:"StreamTrans #18",20:"GMPThread",21:"Compositor",22:"VRListener",23:"ImgDecoder #1",24:"ImageIO", Throttleable: 1 UptimeTS: 1.01271525 Vendor: Mozilla Version: 63.0 useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Soluzione scelta
hi dianne, it appears to be the same problem (and hopefully solution) as in https://support.mozilla.org/questions/1238157
Leggere questa risposta nel contesto 1Dettagli aggiuntivi sul sistema
Applicazione
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.77 Safari/537.36
Ulteriori informazioni
Soluzione scelta
hi dianne, it appears to be the same problem (and hopefully solution) as in https://support.mozilla.org/questions/1238157
Utente che ha posto la domanda
Thank you! I would never have figured that out.