X
Tocca qui per la versione per piattaforma mobile del sito.

Forum di supporto

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

firefox does not start under windows 8.1 as normal user

Inserita

Hi,

I am runnig Firefox 62.0.3 64 bit under Windows 8.1. Out of a sudden, after booting the computer, FF did not start anymore in my normal user account but under administrator rights. Freshly installing FF did not solve the problem. What is goring wrong and why FF did not start anymore despite it worked before perfectly?

Hi, I am runnig Firefox 62.0.3 64 bit under Windows 8.1. Out of a sudden, after booting the computer, FF did not start anymore in my normal user account but under administrator rights. Freshly installing FF did not solve the problem. What is goring wrong and why FF did not start anymore despite it worked before perfectly?

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 26.0 r0

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

Ulteriori informazioni

Ruba 13 soluzioni 66 risposte

Risposta utile

Hi

Try the following solution and i hope it will fix your problem: - Right click on Firefox shortcut (Usually on the desktop) - Select Properties - In the Shortcut tab, click Advanced - Clear the tick box labelled "Run as Administrator". - Click Ok.

I hope this helps .

Hi Try the following solution and i hope it will fix your problem: - Right click on Firefox shortcut (Usually on the desktop) - Select Properties - In the Shortcut tab, click Advanced - Clear the tick box labelled "Run as Administrator". - Click Ok. I hope this helps .

Utente che ha posto la domanda

Thanks for the tip. After having several times re-installed FF, which did not solve the problem, I tried to run FF with administrator rights. This works but the underlying problem is not solved since I would like to run FF for several reasons in my normal user account (for example: if I run FF as administrator, the downloads are done into the administratorr directory and the administrator then own the file).

Thanks for the tip. After having several times re-installed FF, which did not solve the problem, I tried to run FF with administrator rights. This works '''but the underlying problem is not solved''' since I would like to run FF for several reasons in my normal user account (for example: if I run FF as administrator, the downloads are done into the administratorr directory and the administrator then own the file).
Ruba 13 soluzioni 66 risposte

Welcome :) Can you please check whether the "Run as Administrator" is unchecked on Firefox shortcut on your desktop as following

Welcome :) Can you please check whether the "Run as Administrator" is unchecked on Firefox shortcut on your desktop as following

Utente che ha posto la domanda

Hi Ruba,

Thanks for your reply. Yes, the box is unchecked. However, as I said before, the most annoying thing is that the FF worked well. Shutdown of the computer at the end of the day. Next day: normal booting of the machine, a click on FF and ... nothing happened.

Hi Ruba, Thanks for your reply. Yes, the box is unchecked. However, as I said before, the most annoying thing is that the FF worked well. Shutdown of the computer at the end of the day. Next day: normal booting of the machine, a click on FF and ... nothing happened.
cor-el
  • Top 10 Contributor
  • Moderator
17697 soluzioni 160125 risposte

Try to uninstall Firefox and reinstall Firefox as a normal user.

You can find the full version of the current Firefox release (62.0.3) in all languages and all operating systems here:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Try to uninstall Firefox and reinstall Firefox as a normal user. You can find the full version of the current Firefox release (62.0.3) in all languages and all operating systems here: *https://www.mozilla.org/en-US/firefox/all/ *https://www.mozilla.org/en-US/firefox/62.0.3/releasenotes/ Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Utente che ha posto la domanda

Hi Cor-el, Thank you for the reply. Uninstall and reinstall was what I did several times - it did not solve my problem. Then I thought that the calamities are linked to my profiles - though I saved them into another directory and deleted them in D:\users\Camille\AppData\Roaming\Mozilla\Firefox\Profiles in order to reinstall FF from scratch - without success. Cheers

Hi Cor-el, Thank you for the reply. Uninstall and reinstall was what I did several times - it did not solve my problem. Then I thought that the calamities are linked to my profiles - though I saved them into another directory and deleted them in D:\users\Camille\AppData\Roaming\Mozilla\Firefox\Profiles in order to reinstall FF from scratch - without success. Cheers
WestEnd 60 soluzioni 5387 risposte

So when you started from scratch did that include deleting the Mozilla folder?

So when you started from scratch did that include deleting the Mozilla folder?

Utente che ha posto la domanda

Hi WestEnd,

Yes, I did so- with the same success or rather no success. Since FF is running if I start it as admin, I guess that something in the environment has changed. Maybe due to a Microsoft-update. Maybe it is better to get rid of Windows 8.1 and install Windows 10 Cheers

Hi WestEnd, Yes, I did so- with the same success or rather no success. Since FF is running if I start it as admin, I guess that something in the environment has changed. Maybe due to a Microsoft-update. Maybe it is better to get rid of Windows 8.1 and install Windows 10 Cheers