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v60 won't work on my computer even in safe mode for both Win and Tbird. "Unresponsive", greyed out options, can't close with "X". Win10.

RayWilliamson
RayWilliamson
Inserita

Currently running v52.9 with no problems. I had to disable updates because every time my computer decided to update I couldn't run Tbird, so had to reinstall v52.9.

Currently running v52.9 with no problems. I had to disable updates because every time my computer decided to update I couldn't run Tbird, so had to reinstall v52.9.
  • Dettagli della richiesta
    Prodotto Thunderbird
    Argomento Risolvi lentezza, crash, messaggi di errore e altri problemi
    Dettagli sul sistema

Dettagli aggiuntivi sul sistema

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.92 Safari/537.36

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Matt
Matt
  • Top 10 Contributor
  • Moderator
3189 soluzioni 21772 risposte
Inserita

I think we should cross reference the bug report. https://bugzilla.mozilla.org/show_bug.cgi?id=1486219

Have you tried running Thunderbird without Vipre?

This little lot makes me think the product is very similar to the malware you install it to prevent. They have a support article about it not allowing other programs to run correctly. https://support.threattracksecurity.com/support/solutions/articles/1000122894-firewall-blocks-or-prevents-an-application-from-functioning-vipre-internet-security-internet-secu

I think we should cross reference the bug report. https://bugzilla.mozilla.org/show_bug.cgi?id=1486219 Have you tried running Thunderbird without Vipre? This little lot makes me think the product is very similar to the malware you install it to prevent. They have a support article about it not allowing other programs to run correctly. https://support.threattracksecurity.com/support/solutions/articles/1000122894-firewall-blocks-or-prevents-an-application-from-functioning-vipre-internet-security-internet-secu
RayWilliamson
RayWilliamson
Inserita

Utente che ha posto la domanda

Yes, I reinstalled v60 deliberately this morning and attempted it with Vipre off. Same problems. Went back to 52.91, all is OK even with Vipre on.

I did check off the box "check before applying patches" in Vipre, thinking that might be the reason for the unwanted updates.

But the question remains: Why doesn't v60 work on my 'puter? Even with Vipre off?

Yes, I reinstalled v60 deliberately this morning and attempted it with Vipre off. Same problems. Went back to 52.91, all is OK even with Vipre on. I did check off the box "check before applying patches" in Vipre, thinking that might be the reason for the unwanted updates. But the question remains: Why doesn't v60 work on my 'puter? Even with Vipre off?