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Outbox not reaching Server

Inserita

Receiving an email happened only after i have pressed "get messages" a couple of times a few minutes after the email has been sent. after talking to tech support of my ISP we worked out the receiving issue. When sending an email, everything works as it should, it shows up in the sent folder and all the SNMP settings are correct (another check made by the tech support) yet none of the messages get through. even when sending an email from myself to myself it does not go through. I tried sending an email from my online ISP mail to the thunderbird on my computer but it doesn't send either.

Receiving an email happened only after i have pressed "get messages" a couple of times a few minutes after the email has been sent. after talking to tech support of my ISP we worked out the receiving issue. When sending an email, everything works as it should, it shows up in the sent folder and all the SNMP settings are correct (another check made by the tech support) yet none of the messages get through. even when sending an email from myself to myself it does not go through. I tried sending an email from my online ISP mail to the thunderbird on my computer but it doesn't send either.

Soluzione scelta

restarted the router - it was a fluke of configs. working perfectly now. Thank you for your help!

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Dettagli aggiuntivi sul sistema

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36

Ulteriori informazioni

Matt
  • Top 10 Contributor
  • Moderator
2960 soluzioni 20035 risposte

Where or what is your ISP doing with those messages then? AS you say they are sending without error. Perhaps you ISP tech support can check their logs and determine exactly what they are doing with your outgoing mail after they receive it.

What ISP is it?

Where or what is your ISP doing with those messages then? AS you say they are sending without error. Perhaps you ISP tech support can check their logs and determine exactly what they are doing with your outgoing mail after they receive it. What ISP is it?
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Utente che ha posto la domanda

the problem is that the messages do mot reach the server at all, but there is clearly a link between because messages are received

the problem is that the messages do mot reach the server at all, but there is clearly a link between because messages are received
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Utente che ha posto la domanda

bezeqint is the ISP

bezeqint is the ISP
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Matt
  • Top 10 Contributor
  • Moderator
2960 soluzioni 20035 risposte

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
Please add the troubleshooting information to your post To find the Troubleshooting information: * Open Help (or click on three-line-icon and select Help) * Choose Troubleshooting Information * Use the button Copy to clipboard to select all. Do not check box "Include account names"! * Paste this in your post. Please also add the result of these troubleshooting steps to your post *Does Thunderbird work in TB Safe mode (see [http://mzl.la/1k5DWjq Thunderbird Safe Mode])? *Do you use anti-virus and firewall software? What is the version?
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Application Basics

   Name: Thunderbird
   Version: 52.9.1
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1
   Profile Folder: Open Folder
             (Local drive)
   Application Build ID: 20180709124824
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.bezeqint.net:110, plain, passwordCleartext
     OUTGOING: , out.bezeqint.net:25, plain, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
 Crash Reports
   https://crash-stats.mozilla.com/report/index/bp-c02f4768-f5fa-474a-9981-623010180529 (5/29/2018)
   https://crash-stats.mozilla.com/report/index/bp-cddceedc-1b77-4f07-911e-9b6c60180529 (5/29/2018)
   https://crash-stats.mozilla.com/report/index/bp-1941b996-c2e9-42d8-96e3-87bce0180528 (5/28/2018)
   https://crash-stats.mozilla.com/report/index/bp-c24d32e1-abf8-4e57-adc4-756f50180528 (5/28/2018)
   https://crash-stats.mozilla.com/report/index/bp-b7f6e477-69d2-47a4-beec-b59590180528 (5/28/2018)
 Extensions
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   Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   WiseStamp, 3.13.44, true, wisestamp@wisestamp.com
 Important Modified Preferences
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     mailnews.database.global.datastore.id: 169b00a2-c926-422c-a3e8-5d326483653
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     security.sandbox.content.tempDirSuffix: {5e8d9bad-6c48-400e-b232-1f7de1366408}
 Graphics
     GPU #1
     Description: Intel(R) HD Graphics 620
     Vendor ID: 0x8086
     Device ID: 0x5916
     RAM: Unknown
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 21.20.16.4550
     Driver Date: 11-11-2016
     GPU #2
     Description: AMD Radeon (TM) R7 M460
     Vendor ID: 0x1002
     Device ID: 0x6900
     RAM: 2048
     Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
     Driver Version: 21.19.128.4
     Driver Date: 9-3-2016
     Features
     Direct2D: false
     DirectWrite: true (10.0.17134.1)
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.13.1
     4.13.1
     NSS
     3.28.6
     3.28.6
     NSS Util
     3.28.6
     3.28.6
     NSS SSL
     3.28.6
     3.28.6
     NSS S/MIME
     3.28.6
     3.28.6
Application Basics Name: Thunderbird Version: 52.9.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder: Open Folder (Local drive) Application Build ID: 20180709124824 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account1: INCOMING: account1, , (pop3) mail.bezeqint.net:110, plain, passwordCleartext OUTGOING: , out.bezeqint.net:25, plain, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext Crash Reports https://crash-stats.mozilla.com/report/index/bp-c02f4768-f5fa-474a-9981-623010180529 (5/29/2018) https://crash-stats.mozilla.com/report/index/bp-cddceedc-1b77-4f07-911e-9b6c60180529 (5/29/2018) https://crash-stats.mozilla.com/report/index/bp-1941b996-c2e9-42d8-96e3-87bce0180528 (5/28/2018) https://crash-stats.mozilla.com/report/index/bp-c24d32e1-abf8-4e57-adc4-756f50180528 (5/28/2018) https://crash-stats.mozilla.com/report/index/bp-b7f6e477-69d2-47a4-beec-b59590180528 (5/28/2018) Extensions BiDi Mail UI, 0.9.9b3, true, {54e72d7b-ed31-4736-854f-f517358f21ee} Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} WiseStamp, 3.13.44, true, wisestamp@wisestamp.com Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.display.use_document_fonts: 0 extensions.lastAppVersion: 52.9.1 font.internaluseonly.changed: true font.minimum-size.x-western: 20 font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Times New Roman font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Times New Roman font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.size.fixed.el: 14 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Utente che ha posto la domanda

I restarted in safe mode and it did not help. We also disabled firewall. Very frustrating!

I restarted in safe mode and it did not help. We also disabled firewall. Very frustrating!
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Soluzione scelta

restarted the router - it was a fluke of configs. working perfectly now. Thank you for your help!

restarted the router - it was a fluke of configs. working perfectly now. Thank you for your help!
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