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Firefox will not load attachments for some emails, while Chrome and Safari see the attachments without a problem.

Inserita

Certain attachments on some emails, including graphics, etc. don't show up at all in Firefox, but appear with no problem in Chrome and Safari. I have already cleared cookies and cache numerous times. This is from a newly downloaded current version of Firefox, without any intentional add-ons or extensions.

Certain attachments on some emails, including graphics, etc. don't show up at all in Firefox, but appear with no problem in Chrome and Safari. I have already cleared cookies and cache numerous times. This is from a newly downloaded current version of Firefox, without any intentional add-ons or extensions.
Immagini allegate

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 30.0 r0

Applicazione

  • Firefox 61.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:61.0) Gecko/20100101 Firefox/61.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/61.0.1/Darwin/en-US/

Estensioni

  • Adobe Acrobat 18.0.8 (web2pdfextension.17@acrobat.adobe.com) (Inattiva)

Javascript

  • incrementalGCEnabled: True

Grafica

  • adapterDescription:
  • adapterDeviceID: 0x68b8
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
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  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- ATI Radeon HD 5770 OpenGL Engine
  • webgl1Version: 4.1 ATI-1.42.15
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: ATI Technologies Inc. -- ATI Radeon HD 5770 OpenGL Engine
  • webgl2Version: 4.1 ATI-1.42.15
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Preferenze modificate

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  • User JS: No
  • Accessibilità: No
jscher2000
  • Top 10 Contributor
8695 soluzioni 71069 risposte

Hi garystockdale, this is giving me a sense of deja vu from your other recent question:

Cannot see attachments in Gmail

I think maybe it's the same problem, but now with screenshots?

Could you check the responses there so we can avoid duplication? Thanks.

Hi garystockdale, this is giving me a sense of ''deja vu'' from your other recent question: [https://support.mozilla.org/questions/1227377 Cannot see attachments in Gmail] I think maybe it's the same problem, but now with screenshots? Could you check the responses there so we can avoid duplication? Thanks.

Utente che ha posto la domanda

HI, thank you for responding. I didn't see you first response, but I have now answered your original response where I had originally posted.

Thank you.

Gary Stockdale

HI, thank you for responding. I didn't see you first response, but I have now answered your original response where I had originally posted. Thank you. Gary Stockdale
cor-el
  • Top 10 Contributor
  • Moderator
17477 soluzioni 157949 risposte

I will lock this thread since it will be continued in the older thread.

I will lock this thread since it will be continued in the older thread. *[[/questions/1227377]]