X
Tocca qui per la versione per piattaforma mobile del sito.

Forum di supporto

Cannot receive email from Office365 Outlook address

Inserita

Hi. I'm using Win 10 Home, current with updates. Yesterday, July 12, Thunderbird 52.9.1 stopped receiving messages from an Office 365 outlook address. It has been working well for 1.5 years. We are able to send messages through this address from Thunderbird. We are able to sign in to our account online. We receive mail on phone aps. I have a friend who has the same problem starting yesterday. This followed an urgent Thunderbird update. We are able to send but not receive. The message when choosing Get Messages is: Sending of password for user ___ did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password. This is set up at a POP / SMTP account. We are able to receive from Yahoo and Gmail addresses, but not from Outlook. What should I try? Thank you.

Hi. I'm using Win 10 Home, current with updates. Yesterday, July 12, Thunderbird 52.9.1 stopped receiving messages from an Office 365 outlook address. It has been working well for 1.5 years. We are able to send messages through this address from Thunderbird. We are able to sign in to our account online. We receive mail on phone aps. I have a friend who has the same problem starting yesterday. This followed an urgent Thunderbird update. We are able to send but not receive. The message when choosing Get Messages is: Sending of password for user ___ did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password. This is set up at a POP / SMTP account. We are able to receive from Yahoo and Gmail addresses, but not from Outlook. What should I try? Thank you.
Citazione

Dettagli aggiuntivi sul sistema

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36

Ulteriori informazioni

Matt
  • Top 10 Contributor
  • Moderator
2852 soluzioni 19287 risposte

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
Please add the troubleshooting information to your post To find the Troubleshooting information: * Open Help (or click on three-line-icon and select Help) * Choose Troubleshooting Information * Use the button Copy to clipboard to select all. Do not check box "Include account names"! * Paste this in your post. Please also add the result of these troubleshooting steps to your post *Does Thunderbird work in TB Safe mode (see [http://mzl.la/1k5DWjq Thunderbird Safe Mode])? *Do you use anti-virus and firewall software? What is the version?
È stato utile questo messaggio?
Citazione

Utente che ha posto la domanda

Hi Matt, I'll paste what you asked for. But first, all the people in our organization who use outlook addresses are not able to get their messages as of Thursday night. So I think the issue is either with Microsoft's Outlook site or our organizations part of that site. I did try TB Safe mode and that did not help. I use McAfee anti-virus and firewall. It has not caused a problem with Thunderbird for the many years that I have used it. I'll copy the Troubleshooting information below in the next post. This one was over 10,000 characters. Keith

Hi Matt, I'll paste what you asked for. But first, all the people in our organization who use outlook addresses are not able to get their messages as of Thursday night. So I think the issue is either with Microsoft's Outlook site or our organizations part of that site. I did try TB Safe mode and that did not help. I use McAfee anti-virus and firewall. It has not caused a problem with Thunderbird for the many years that I have used it. I'll copy the Troubleshooting information below in the next post. This one was over 10,000 characters. Keith
È stato utile questo messaggio?
Citazione

Utente che ha posto la domanda

Part 1

Application Basics

   Name: Thunderbird
   Version: 52.9.1
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1
   Profile Folder: Open Folder
             (Local drive)
   Application Build ID: 20180709124824
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop.mail.yahoo.fr:995, SSL, passwordCleartext
     OUTGOING: , smtp.mail.yahoo.fr:465, SSL, passwordCleartext, true
   account2:
     INCOMING: account2, , (pop3) pop.mail.yahoo.fr:995, SSL, passwordCleartext
     OUTGOING: , smtp.mail.yahoo.fr:465, SSL, passwordCleartext, true
   account3:
     INCOMING: account3, , (pop3) localhost:110, plain, passwordCleartext
     OUTGOING: , localhost, plain, passwordCleartext, true
   account5:
     INCOMING: account5, , (pop3) gmail.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
   account6:
     INCOMING: account6, , (none) Local Folders, plain, passwordCleartext
   account7:
     INCOMING: account7, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
   account8:
     INCOMING: account8, , (pop3) outlook.office365.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
 Crash Reports
   https://crash-stats.mozilla.com/report/index/bp-a75d58f5-d4a8-48f9-97e5-8190e0170613 (13-Jun-17)
 Extensions
   Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Part 1 Application Basics Name: Thunderbird Version: 52.9.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder: Open Folder (Local drive) Application Build ID: 20180709124824 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account1: INCOMING: account1, , (pop3) pop.mail.yahoo.fr:995, SSL, passwordCleartext OUTGOING: , smtp.mail.yahoo.fr:465, SSL, passwordCleartext, true account2: INCOMING: account2, , (pop3) pop.mail.yahoo.fr:995, SSL, passwordCleartext OUTGOING: , smtp.mail.yahoo.fr:465, SSL, passwordCleartext, true account3: INCOMING: account3, , (pop3) localhost:110, plain, passwordCleartext OUTGOING: , localhost, plain, passwordCleartext, true account5: INCOMING: account5, , (pop3) gmail.com:995, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true account6: INCOMING: account6, , (none) Local Folders, plain, passwordCleartext account7: INCOMING: account7, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true account8: INCOMING: account8, , (pop3) outlook.office365.com:995, SSL, passwordCleartext OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true Crash Reports https://crash-stats.mozilla.com/report/index/bp-a75d58f5-d4a8-48f9-97e5-8190e0170613 (13-Jun-17) Extensions Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
È stato utile questo messaggio?
Citazione

Utente che ha posto la domanda

Part 2

 Important Modified Preferences
   Name: Value
     accessibility.lastLoadDate: 1529040764
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.document_color_use: 1
     browser.display.use_document_colors: false
     browser.display.use_system_colors: true
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 52.9.1
     font.internaluseonly.changed: false
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Arial
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 12
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 12
     gfx.direct3d.last_used_feature_level_idx: 1
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 9dd329c1-309a-48d4-9274-a8ab619a89e
     mailnews.database.global.indexer.enabled: false
     media.gmp.storage.version.observed: 1
     network.cookie.cookieBehavior: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1531497845
     places.history.expiration.transient_current_max_pages: 81106
     plugin.disable_full_page_plugin_for_types: application/pdf
     plugin.importedState: true
     plugin.state.flash: 0
     plugin.state.npctrl: 0
     plugin.state.npdeployjava: 0
     plugin.state.npdlplugin: 0
     plugin.state.npgarmin: 0
     plugin.state.npgeplugin: 0
     plugin.state.npgoogleupdate: 0
     plugin.state.npitunes: 0
     plugin.state.npmcffplg: 0
     plugin.state.npmcsnffpl: 0
     plugin.state.npmvtplugin: 0
     plugin.state.npnokiasuiteenabler: 0
     plugin.state.nppdf: 0
     plugin.state.nppl: 0
     plugin.state.npqtplugin: 0
     plugin.state.nprndlchromebrowserrecordext: 0
     plugin.state.nprndlhtml5videoshim: 0
     plugin.state.nprndlpepperflashvideoshim: 0
     plugin.state.nprpplugin: 0
     plugin.state.npveetle: 0
     plugin.state.npvlc: 0
     plugin.state.npwlpg: 0
     print.printer_doPDF_8.print_bgcolor: false
     print.printer_doPDF_8.print_bgimages: false
     print.printer_doPDF_8.print_duplex: -437918235
     print.printer_doPDF_8.print_edge_bottom: 0
     print.printer_doPDF_8.print_edge_left: 0
     print.printer_doPDF_8.print_edge_right: 0
     print.printer_doPDF_8.print_edge_top: 0
     print.printer_doPDF_8.print_evenpages: true
     print.printer_doPDF_8.print_footercenter:
     print.printer_doPDF_8.print_footerleft: &PT
     print.printer_doPDF_8.print_footerright: &D
     print.printer_doPDF_8.print_headercenter:
     print.printer_doPDF_8.print_headerleft: &T
     print.printer_doPDF_8.print_headerright: &U
     print.printer_doPDF_8.print_in_color: true
     print.printer_doPDF_8.print_margin_bottom: 0.5
     print.printer_doPDF_8.print_margin_left: 0.5
     print.printer_doPDF_8.print_margin_right: 0.5
     print.printer_doPDF_8.print_margin_top: 0.5
     print.printer_doPDF_8.print_oddpages: true
     print.printer_doPDF_8.print_orientation: 0
     print.printer_doPDF_8.print_page_delay: 50
     print.printer_doPDF_8.print_paper_data: 9
     print.printer_doPDF_8.print_paper_height: 11.00
     print.printer_doPDF_8.print_paper_name:
     print.printer_doPDF_8.print_paper_size_type: 0
     print.printer_doPDF_8.print_paper_size_unit: 1
     print.printer_doPDF_8.print_paper_width: 8.50
     print.printer_doPDF_8.print_resolution: -437918235
     print.printer_doPDF_8.print_reversed: false
     print.printer_doPDF_8.print_scaling: 1.00
     print.printer_doPDF_8.print_shrink_to_fit: true
     print.printer_doPDF_8.print_to_file: false
     print.printer_doPDF_8.print_unwriteable_margin_bottom: 0
     print.printer_doPDF_8.print_unwriteable_margin_left: 0
     print.printer_doPDF_8.print_unwriteable_margin_right: 0
     print.printer_doPDF_8.print_unwriteable_margin_top: 0
     print.printer_Microsoft_Print_to_PDF.print_bgcolor: false
     print.printer_Microsoft_Print_to_PDF.print_bgimages: false
     print.printer_Microsoft_Print_to_PDF.print_duplex: -437918235
     print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0
     print.printer_Microsoft_Print_to_PDF.print_edge_left: 0
     print.printer_Microsoft_Print_to_PDF.print_edge_right: 0
     print.printer_Microsoft_Print_to_PDF.print_edge_top: 0
     print.printer_Microsoft_Print_to_PDF.print_evenpages: true
     print.printer_Microsoft_Print_to_PDF.print_footercenter:
     print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT
     print.printer_Microsoft_Print_to_PDF.print_footerright: &D
     print.printer_Microsoft_Print_to_PDF.print_headercenter:
     print.printer_Microsoft_Print_to_PDF.print_headerleft: &T
     print.printer_Microsoft_Print_to_PDF.print_headerright: &U
     print.printer_Microsoft_Print_to_PDF.print_in_color: true
     print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5
     print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5
     print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5
     print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5
     print.printer_Microsoft_Print_to_PDF.print_oddpages: true
     print.printer_Microsoft_Print_to_PDF.print_orientation: 0
     print.printer_Microsoft_Print_to_PDF.print_page_delay: 50
     print.printer_Microsoft_Print_to_PDF.print_paper_data: 9
     print.printer_Microsoft_Print_to_PDF.print_paper_height: -1.00
     print.printer_Microsoft_Print_to_PDF.print_paper_name:
     print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 1
     print.printer_Microsoft_Print_to_PDF.print_paper_width: -1.00
     print.printer_Microsoft_Print_to_PDF.print_resolution: 600
     print.printer_Microsoft_Print_to_PDF.print_reversed: false
     print.printer_Microsoft_Print_to_PDF.print_scaling: 1.00
     print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: true
     print.printer_Microsoft_Print_to_PDF.print_to_file: false
     print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom: 0
     print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left: 0
     print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right: 0
     print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top: 0
     privacy.donottrackheader.enabled: true
     security.sandbox.content.tempDirSuffix: {c8aebc3c-6a77-4409-a75d-59cdd7a485f3}
 Graphics
     GPU #1
     Description: Intel(R) HD Graphics Family
     Vendor ID: 0x8086
     Device ID: 0x0a16
     RAM: Unknown
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 20.19.15.4549
     Driver Date: 11-10-2016
     Features
     Direct2D: false
     DirectWrite: true (10.0.17134.1)
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.13.1
     4.13.1
     NSS
     3.28.6
     3.28.6
     NSS Util
     3.28.6
     3.28.6
     NSS SSL
     3.28.6
     3.28.6
     NSS S/MIME
     3.28.6
     3.28.6
Part 2 Important Modified Preferences Name: Value accessibility.lastLoadDate: 1529040764 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.display.document_color_use: 1 browser.display.use_document_colors: false browser.display.use_system_colors: true dom.apps.reset-permissions: true extensions.lastAppVersion: 52.9.1 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Arial font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 12 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 12 gfx.direct3d.last_used_feature_level_idx: 1 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 9dd329c1-309a-48d4-9274-a8ab619a89e mailnews.database.global.indexer.enabled: false media.gmp.storage.version.observed: 1 network.cookie.cookieBehavior: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1531497845 places.history.expiration.transient_current_max_pages: 81106 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 plugin.state.npctrl: 0 plugin.state.npdeployjava: 0 plugin.state.npdlplugin: 0 plugin.state.npgarmin: 0 plugin.state.npgeplugin: 0 plugin.state.npgoogleupdate: 0 plugin.state.npitunes: 0 plugin.state.npmcffplg: 0 plugin.state.npmcsnffpl: 0 plugin.state.npmvtplugin: 0 plugin.state.npnokiasuiteenabler: 0 plugin.state.nppdf: 0 plugin.state.nppl: 0 plugin.state.npqtplugin: 0 plugin.state.nprndlchromebrowserrecordext: 0 plugin.state.nprndlhtml5videoshim: 0 plugin.state.nprndlpepperflashvideoshim: 0 plugin.state.nprpplugin: 0 plugin.state.npveetle: 0 plugin.state.npvlc: 0 plugin.state.npwlpg: 0 print.printer_doPDF_8.print_bgcolor: false print.printer_doPDF_8.print_bgimages: false print.printer_doPDF_8.print_duplex: -437918235 print.printer_doPDF_8.print_edge_bottom: 0 print.printer_doPDF_8.print_edge_left: 0 print.printer_doPDF_8.print_edge_right: 0 print.printer_doPDF_8.print_edge_top: 0 print.printer_doPDF_8.print_evenpages: true print.printer_doPDF_8.print_footercenter: print.printer_doPDF_8.print_footerleft: &PT print.printer_doPDF_8.print_footerright: &D print.printer_doPDF_8.print_headercenter: print.printer_doPDF_8.print_headerleft: &T print.printer_doPDF_8.print_headerright: &U print.printer_doPDF_8.print_in_color: true print.printer_doPDF_8.print_margin_bottom: 0.5 print.printer_doPDF_8.print_margin_left: 0.5 print.printer_doPDF_8.print_margin_right: 0.5 print.printer_doPDF_8.print_margin_top: 0.5 print.printer_doPDF_8.print_oddpages: true print.printer_doPDF_8.print_orientation: 0 print.printer_doPDF_8.print_page_delay: 50 print.printer_doPDF_8.print_paper_data: 9 print.printer_doPDF_8.print_paper_height: 11.00 print.printer_doPDF_8.print_paper_name: print.printer_doPDF_8.print_paper_size_type: 0 print.printer_doPDF_8.print_paper_size_unit: 1 print.printer_doPDF_8.print_paper_width: 8.50 print.printer_doPDF_8.print_resolution: -437918235 print.printer_doPDF_8.print_reversed: false print.printer_doPDF_8.print_scaling: 1.00 print.printer_doPDF_8.print_shrink_to_fit: true print.printer_doPDF_8.print_to_file: false print.printer_doPDF_8.print_unwriteable_margin_bottom: 0 print.printer_doPDF_8.print_unwriteable_margin_left: 0 print.printer_doPDF_8.print_unwriteable_margin_right: 0 print.printer_doPDF_8.print_unwriteable_margin_top: 0 print.printer_Microsoft_Print_to_PDF.print_bgcolor: false print.printer_Microsoft_Print_to_PDF.print_bgimages: false print.printer_Microsoft_Print_to_PDF.print_duplex: -437918235 print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_edge_left: 0 print.printer_Microsoft_Print_to_PDF.print_edge_right: 0 print.printer_Microsoft_Print_to_PDF.print_edge_top: 0 print.printer_Microsoft_Print_to_PDF.print_evenpages: true print.printer_Microsoft_Print_to_PDF.print_footercenter: print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT print.printer_Microsoft_Print_to_PDF.print_footerright: &D print.printer_Microsoft_Print_to_PDF.print_headercenter: print.printer_Microsoft_Print_to_PDF.print_headerleft: &T print.printer_Microsoft_Print_to_PDF.print_headerright: &U print.printer_Microsoft_Print_to_PDF.print_in_color: true print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5 print.printer_Microsoft_Print_to_PDF.print_oddpages: true print.printer_Microsoft_Print_to_PDF.print_orientation: 0 print.printer_Microsoft_Print_to_PDF.print_page_delay: 50 print.printer_Microsoft_Print_to_PDF.print_paper_data: 9 print.printer_Microsoft_Print_to_PDF.print_paper_height: -1.00 print.printer_Microsoft_Print_to_PDF.print_paper_name: print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 1 print.printer_Microsoft_Print_to_PDF.print_paper_width: -1.00 print.printer_Microsoft_Print_to_PDF.print_resolution: 600 print.printer_Microsoft_Print_to_PDF.print_reversed: false print.printer_Microsoft_Print_to_PDF.print_scaling: 1.00 print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: true print.printer_Microsoft_Print_to_PDF.print_to_file: false print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true security.sandbox.content.tempDirSuffix: {c8aebc3c-6a77-4409-a75d-59cdd7a485f3} Graphics GPU #1 Description: Intel(R) HD Graphics Family Vendor ID: 0x8086 Device ID: 0x0a16 RAM: Unknown Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Driver Version: 20.19.15.4549 Driver Date: 11-10-2016 Features Direct2D: false DirectWrite: true (10.0.17134.1) WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) AzureCanvasBackend: skia AzureCanvasAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: skia JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.13.1 4.13.1 NSS 3.28.6 3.28.6 NSS Util 3.28.6 3.28.6 NSS SSL 3.28.6 3.28.6 NSS S/MIME 3.28.6 3.28.6
È stato utile questo messaggio?
Citazione
Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.