X
Tocca qui per la versione per piattaforma mobile del sito.

Forum di supporto

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

My thunderbird suddenly goes to "not responding" and pauses for about 10 to 30 seconds every 15 to 30 minutes. Help?

Inserita

I disabled the calendar add on but it didn't fix it. Any tips?

I disabled the calendar add on but it didn't fix it. Any tips?

Dettagli aggiuntivi sul sistema

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36

Ulteriori informazioni

Airmail
  • Top 25 Contributor
2243 soluzioni 10199 risposte

Probably your antivirus getting in the way. If you start your computer in Safe mode with network support does it run better? If so it is something outside Thunderbird.

Probably your antivirus getting in the way. If you start your computer in Safe mode with network support does it run better? If so it is something outside Thunderbird.

Utente che ha posto la domanda

Thank you so much for your reply but I'm confused. When I start in safe mode I can't connect to the internet. Can you advise some more? I'm not sure how to test it.

Thank you so much for your reply but I'm confused. When I start in safe mode I can't connect to the internet. Can you advise some more? I'm not sure how to test it.

Utente che ha posto la domanda

It wont let me start in safe mode with "networking" for some reason I've tried multiple times.

It wont let me start in safe mode with "networking" for some reason I've tried multiple times.
Airmail
  • Top 25 Contributor
2243 soluzioni 10199 risposte

Is this a laptop. Some laptops are like this when using the WiFi connection. What we are trying to accomplish is to shut off your antivirus and see if it is scanning where it should not be and stopping everything. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

Is this a laptop. Some laptops are like this when using the WiFi connection. What we are trying to accomplish is to shut off your antivirus and see if it is scanning where it should not be and stopping everything. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues