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Unable to sign into a web site with FX but able to do so with MS Explore, how do I correct this?

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When trying signing in to a " Chase credit card account" using FX ; after entering ID & PW it goes back to the previous open page and give en error of incorrect ID &/or PW. Yet when I use MS explorer v.9 (I think) I'm able to go right to the correct web page. How do I correct this?

When trying signing in to a " Chase credit card account" using FX ; after entering ID & PW it goes back to the previous open page and give en error of incorrect ID &/or PW. Yet when I use MS explorer v.9 (I think) I'm able to go right to the correct web page. How do I correct this?
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Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 27.0 r0

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

Ulteriori informazioni

Pkshadow
  • Top 10 Contributor
924 soluzioni 12117 risposte

Risposta utile

Separate Security Issue, please update your Flash 27.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, are you getting any error messages ?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection https://support.mozilla.org/en-US/kb/tracking-protection

There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

If you are running any of the above software please their community forum for a work around.

Please let us know if this solved your issue or if need further assistance.

Separate Security Issue, please update your Flash 27.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Hi, are you getting any error messages ? One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection https://support.mozilla.org/en-US/kb/tracking-protection There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can *https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites *https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message *https://support.mozilla.org/en-US/kb/connection-untrusted-error-message *http://kb.mozillazine.org/Error_loading_websites *https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER If you are running any of the above software please their community forum for a work around. Please let us know if this solved your issue or if need further assistance.
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flashplayer30_xa_install.exa failed to install.

It seems I have other problems ... "Download folder" is missing. I have tried doing a search for it, but I get an error message "can not find folder may have moved". I'm paraphrasing the error, in any chase it is beyond my skill set. Will be taking the computer to the shop.

Thank you for your help.

flashplayer30_xa_install.exa failed to install. It seems I have other problems ... "Download folder" is missing. I have tried doing a search for it, but I get an error message "can not find folder may have moved". I'm paraphrasing the error, in any chase it is beyond my skill set. Will be taking the computer to the shop. Thank you for your help.
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