Risposte recenti a The start page is not shownhttps://support.mozilla.org/it/questions/12218822018-07-01T10:43:36-07:00Note that you may have to remove storage.sqlite as well.
You can also check browser.newtab prefs on 2018-07-01T10:43:36-07:00cor-elhttps://support.mozilla.org/it/questions/1221882#answer-1128558<p>Note that you may have to remove <b>storage.sqlite</b> as well.
</p><p>You can also check browser.newtab prefs on the <b>about:config</b> page.
Be cautious though with making changes to user set (bold) prefs that you do not understand.
</p>jscher2000 said
Hi Saturo, could you compare the following recent thread to see whether it seems t2018-06-30T21:03:05-07:00Saturohttps://support.mozilla.org/it/questions/1221882#answer-1128368<p><em>jscher2000 <a href="#answer-1127631" rel="nofollow">said</a></em>
</p>
<blockquote>
Hi Saturo, could you compare the following recent thread to see whether it seems to be the same problem you're having:
<a href="https://support.mozilla.org/questions/1223289" rel="nofollow">https://support.mozilla.org/questions/1223289</a>
</blockquote>
<p>Hello there.
</p><p>I tried out the suggested solution of renaming the storage folder.
</p><p>Unfortunately, there has been no change. My new tabs open with a blank page instead of the shortcut tiles page.
</p>Hi Saturo, could you compare the following recent thread to see whether it seems to be the same prob2018-06-28T07:31:45-07:00jscher2000https://support.mozilla.org/it/questions/1221882#answer-1127631<p>Hi Saturo, could you compare the following recent thread to see whether it seems to be the same problem you're having:
</p><p><a href="https://support.mozilla.org/questions/1223289" rel="nofollow">https://support.mozilla.org/questions/1223289</a>
</p>jscher2000 said
There's going to be an update to Firefox 61 this week. Hopefully that will fix it 2018-06-28T06:40:19-07:00Saturohttps://support.mozilla.org/it/questions/1221882#answer-1127617<p><em>jscher2000 <a href="#answer-1126684" rel="nofollow">said</a></em>
</p>
<blockquote>
There's going to be an update to Firefox 61 this week. Hopefully that will fix it if the problem is in the Program Files folder.
</blockquote>
<p>Hi there.
</p><p>Unfortunately the update didn't fix it.
</p>There's going to be an update to Firefox 61 this week. Hopefully that will fix it if the problem is 2018-06-26T01:00:45-07:00jscher2000https://support.mozilla.org/it/questions/1221882#answer-1126684<p>There's going to be an update to Firefox 61 this week. Hopefully that will fix it if the problem is in the Program Files folder.
</p>cor-el said
What is the new tab page if you run this code in the Browser Console (Ctrl+Shift+J)?
Y2018-06-23T01:57:33-07:00Saturohttps://support.mozilla.org/it/questions/1221882#answer-1125731<p><em>cor-el <a href="#answer-1125576" rel="nofollow">said</a></em>
</p>
<blockquote>
What is the new tab page if you run this code in the Browser Console (Ctrl+Shift+J)?
You need to enable the command line in the console (about:config?filter=devtools.chrome.enabled = true) and probably type a specific string (allow pasting) if you want to paste.
<ul><li><a href="https://developer.mozilla.org/en/Tools/Browser_Console" rel="nofollow">https://developer.mozilla.org/en/Tools/Browser_Console</a>
</li></ul>
<hr>
<p>Query new tab page:
</p>
<ul><li>aboutNewTabService.newTabURL
</li></ul>
<p>Note that you can set the new tab page with the same command.
</p>
<ul><li>aboutNewTabService.newTabURL = "about:newtab";
</li></ul>
</blockquote>
<p>It shows the following:
</p><p>NS_ERROR_NOT_AVAILABLE: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIWebNavigation.loadURIWithOptions]
</p>What is the new tab page if you run this code in the Browser Console (Ctrl+Shift+J)?
You need to ena2018-06-22T11:04:28-07:00cor-elhttps://support.mozilla.org/it/questions/1221882#answer-1125576<p>What is the new tab page if you run this code in the Browser Console (Ctrl+Shift+J)?
You need to enable the command line in the console (about:config?filter=devtools.chrome.enabled = true) and probably type a specific string (allow pasting) if you want to paste.
</p>
<ul><li><a href="https://developer.mozilla.org/en/Tools/Browser_Console" rel="nofollow">https://developer.mozilla.org/en/Tools/Browser_Console</a>
</li></ul>
<hr>
<p>Query new tab page:
</p>
<ul><li>aboutNewTabService.newTabURL
</li></ul>
<p>Note that you can set the new tab page with the same command.
</p>
<ul><li>aboutNewTabService.newTabURL = "about:newtab";
</li></ul>Hm, there is just one channel-prefs file in the first folder you mentioned.
The second folder doesn'2018-06-22T02:32:44-07:00Saturohttps://support.mozilla.org/it/questions/1221882#answer-1125415<p>Hm, there is just one channel-prefs file in the first folder you mentioned.
</p><p>The second folder doesn't even exist.
</p>I'm only aware of one other way to change the page, but it's normally used to hijack it to a website2018-06-22T01:40:50-07:00jscher2000https://support.mozilla.org/it/questions/1221882#answer-1125396<p>I'm only aware of one other way to change the page, but it's normally used to hijack it to a website not blank it out. Still, you could take a look.
</p><p>Please check in these locations (varies for 32-bit / 64-bit):
</p><p>C:\Program Files\Mozilla Firefox\defaults\pref<br>C:\Program Files (x86)\Mozilla Firefox\defaults\pref
</p><p>Any files <em>other than</em> channel-prefs.js are suspicious (or in a managed environment, may have been placed by your IT department). Remove them to a neutral location for further analysis at your leisure; but do not double-click any script files, as Windows may execute them as system scripts.
</p>Here's a screenshot of the page info I get when I open a new tab.
It's a blank page.
2018-06-22T01:24:39-07:00Saturohttps://support.mozilla.org/it/questions/1221882#answer-1125386<p>Here's a screenshot of the page info I get when I open a new tab.
It's a blank page.
</p>Could you check what page appears in a new tab. The address will be listed in the Page Info dialog, 2018-06-22T01:19:31-07:00jscher2000https://support.mozilla.org/it/questions/1221882#answer-1125383<p>Could you check what page appears in a new tab. The address will be listed in the Page Info dialog, which you can call up using any of these:
</p>
<ul><li> right-click a blank area of the page and choose View Page Info
</li><li> (menu bar) Tools menu &gt; Page Info
</li><li> click the padlock or "i" icon to the left of the site address, then the "&gt;" icon, then More Information
</li></ul>
<p>You can "triple-click" the address to select it, then right-click &gt; Copy or use Ctrl+c to copy and paste it into a reply. Or perhaps it's short enough to paste...
</p>Hello!
Thank you for your time and answers.
I attached two screenshots (hope you don't mind it's in 2018-06-21T23:15:11-07:00Saturohttps://support.mozilla.org/it/questions/1221882#answer-1125350<p>Hello!
</p><p>Thank you for your time and answers.
</p><p>I attached two screenshots (hope you don't mind it's in German).
</p><p>There seem to be no addons that modify my new tabs.
</p><p>Also, I reset all prefs that are user set (they all were) to default value.
So far nothing changed, I still don't get my "tile" page, when I open a new tab.
</p>Try to reset other browser.newtabpage.activity-stream prefs that are user set (bold) via the right-c2018-06-16T12:51:24-07:00cor-elhttps://support.mozilla.org/it/questions/1221882#answer-1123352<p>Try to reset other browser.newtabpage.activity-stream prefs that are user set (bold) via the right-click context menu to the default value.
</p>Hi Saturo, thank you for checking that.
Does Ctrl+t (new tab) still show the new tab page -- this pr2018-06-16T02:38:13-07:00jscher2000https://support.mozilla.org/it/questions/1221882#answer-1123210<p>Hi Saturo, thank you for checking that.
</p><p>Does Ctrl+t (new tab) still show the new tab page -- this problem is only at startup or in new windows (Ctrl+n)?
</p><p>In Firefox 60, if an extension is modifying your new tab, there should be a mention of that on the Options page. I am attaching a screenshot of what I have (no extensions are involved). Does yours have any additional or different information?
</p>Hello and thank you for your answer.
Unfortunately the value is already set on "true".
2018-06-16T02:27:26-07:00Saturohttps://support.mozilla.org/it/questions/1221882#answer-1123203<p>Hello and thank you for your answer.
</p><p>Unfortunately the value is already set on "true".
</p>Could you check this setting:
(1) In a new tab, type or paste about:config in the address bar and pr2018-06-14T08:32:21-07:00jscher2000https://support.mozilla.org/it/questions/1221882#answer-1122763<p>Could you check this setting:
</p><p>(1) In a new tab, type or paste <strong>about:config</strong> in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.
</p><p>(2) In the search box above the list, type or paste <strong>newt</strong> and pause while the list is filtered, then scroll down
</p><p>(3) If the <strong>browser.newtabpage.enabled</strong> preference is bolded and "modified" or "user set" to false, double-click it to restore the default value of true
</p>