X
Tocca qui per la versione per piattaforma mobile del sito.

Forum di supporto

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

Inserita

for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments brings the whole house down.

for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments brings the whole house down.

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 29.0 r0

Applicazione

  • Firefox 59.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/59.0.2/WINNT/en-US/

Estensioni

Javascript

  • incrementalGCEnabled: True

Grafica

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0a16
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 397817aa
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.16299.15
  • driverDate: 3-28-2017
  • driverDate2:
  • driverVersion: 20.19.15.4642
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'available', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'available', u'description': u'Advanced Layers', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'ADVANCED_LAYERS'}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzTouchInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'cairo', u'ApzAutoscrollInput': 1, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'Direct2D 1.1', u'AzureContentBackend': u'Direct2D 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.db3422764a9b)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000de76) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000de76) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Preferenze modificate

Varie

  • User JS: No
  • Accessibilità: No
FredMcD
  • Top 10 Contributor
4267 soluzioni 59838 risposte

Does it crash just when doing e-mails?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Does it crash just when doing e-mails? In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx29|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Utente che ha posto la domanda

42be4831-f1d1-4c84-9f82-2ad77863b458 4/5/2018 4:04 PM efa21776-028f-4707-981f-690b79e9b626 4/5/2018 8:04 AM 75780212-cfe6-4f3d-8c12-1d2830b50ae3 4/4/2018 6:05 PM 69ad6185-f88e-4c27-b05d-4988958a3f93 4/4/2018 10:30 AM 0e6ba2ac-c903-4432-bdef-dcde8a4060e5 4/3/2018 3:23 PM 308dce3c-5676-4e0c-a5fb-64d65d6d02ab 4/3/2018 3:00 PM 4a453f17-768e-4c28-acb2-24679006ad45 4/3/2018 11:09 AM 3a6b58bb-9bc2-4966-bc35-29ef6027b23e 4/2/2018 8:21 PM 79d9755f-4fb9-404d-abd4-ec760170500c 4/2/2018 3:46 PM

42be4831-f1d1-4c84-9f82-2ad77863b458 4/5/2018 4:04 PM efa21776-028f-4707-981f-690b79e9b626 4/5/2018 8:04 AM 75780212-cfe6-4f3d-8c12-1d2830b50ae3 4/4/2018 6:05 PM 69ad6185-f88e-4c27-b05d-4988958a3f93 4/4/2018 10:30 AM 0e6ba2ac-c903-4432-bdef-dcde8a4060e5 4/3/2018 3:23 PM 308dce3c-5676-4e0c-a5fb-64d65d6d02ab 4/3/2018 3:00 PM 4a453f17-768e-4c28-acb2-24679006ad45 4/3/2018 11:09 AM 3a6b58bb-9bc2-4966-bc35-29ef6027b23e 4/2/2018 8:21 PM 79d9755f-4fb9-404d-abd4-ec760170500c 4/2/2018 3:46 PM
FredMcD
  • Top 10 Contributor
4267 soluzioni 59838 risposte

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. '''

Utente che ha posto la domanda

Ah, ok! Voila, here is everything from about:crashes


Unsubmitted Crash Reports Report ID Date Crashed 7cac4291-ed31-4884-a560-0fd349009acb 4/6/2018 2:56 PM efa21776-028f-4707-981f-690b79e9b626 4/5/2018 8:04 AM 75780212-cfe6-4f3d-8c12-1d2830b50ae3 4/4/2018 6:05 PM 69ad6185-f88e-4c27-b05d-4988958a3f93 4/4/2018 10:30 AM 0e6ba2ac-c903-4432-bdef-dcde8a4060e5 4/3/2018 3:23 PM 308dce3c-5676-4e0c-a5fb-64d65d6d02ab 4/3/2018 3:00 PM 4a453f17-768e-4c28-acb2-24679006ad45 4/3/2018 11:09 AM 3a6b58bb-9bc2-4966-bc35-29ef6027b23e 4/2/2018 8:21 PM 79d9755f-4fb9-404d-abd4-ec760170500c 4/2/2018 3:46 PM 0a136652-d9ab-4df9-be9b-52e1dfe8bd42 4/2/2018 3:46 PM 032b8b76-2882-468b-94ad-1ea4b56307cd 4/2/2018 2:50 PM 6e7b4eb4-d48e-4c60-ac0d-2740c9fd254c 4/2/2018 9:34 AM 4e33f26d-8b85-471b-8297-0eedabda11e7 4/2/2018 8:06 AM 092a236e-cda2-4f30-be05-1d098f28f9d5 4/2/2018 7:37 AM 2d9d473c-92b5-4f08-a53d-42589896567e 4/2/2018 6:57 AM 49d2c1ab-fe63-45e7-b710-154fc969283a 4/2/2018 6:54 AM fc2d77c8-3bcb-4bfc-bf5a-48da9a855f31 3/29/2018 7:01 AM 043378fa-e0b1-46c7-b194-808fef689290 3/28/2018 11:48 AM 75089431-c834-43a6-b941-e039a4cd0b38 3/28/2018 11:07 AM 3352b31c-61b0-47f5-b71c-121ed462d394 3/28/2018 10:10 AM a098e53b-1b46-4a97-8c04-8aa55dd64b4c 3/27/2018 12:17 PM d5ed6fa3-9730-4731-aaf3-907fddd36440 3/27/2018 12:17 PM d5630c37-5514-4d50-969e-6d51caf95e54 3/27/2018 10:14 AM 52601512-e129-47c5-9e2e-15e1d0da720a 3/27/2018 1:31 AM a674226d-69b5-48c1-8faf-f570337a5e79 3/26/2018 11:11 AM 629930c4-68f0-4f94-a885-e2aa0fc3dade 3/26/2018 10:32 AM 5f0b5765-4eb6-4e2d-b364-db0d1c41025e 3/26/2018 8:11 AM a018acdc-79fa-451d-80e6-2baf8e6f6e01 3/26/2018 8:00 AM b82eb649-e038-4738-98c3-f981464c5de6 3/26/2018 7:36 AM fbacc0be-c2b3-4249-bb95-004bc839b406 3/23/2018 12:18 PM 8ac8381e-ccf8-44ce-8376-4e31e565d776 3/21/2018 11:01 AM c55c18c6-7b9a-4851-99d4-a54d30410ca1 3/19/2018 3:14 PM 70d7cb0e-88fb-4422-99b6-9b6a36c513f6 3/19/2018 12:34 PM 411eae62-a431-4dd1-85bd-0c2423d33755 3/19/2018 9:52 AM 20d85322-1dc3-4786-92c6-33e1106485a4 3/19/2018 9:11 AM 3f08c7e8-dfcf-4bf1-8983-cc497c1d302d 3/19/2018 8:53 AM 9d7de938-734f-4bd0-a60a-b57cd2c91d29 3/19/2018 8:34 AM 43ddedfb-0df2-46a6-9519-ecde82e29e04 3/19/2018 6:50 AM cfd1163b-b6bd-413f-a706-ea6712fb5bcc 3/19/2018 6:49 AM 118870bc-2ac7-45cd-b1eb-65605d3d7aa9 3/18/2018 11:14 AM bc80111a-fa8a-4239-8bd7-52a8743d212c 3/10/2018 5:51 AM b26c3b1f-eb7a-4f3a-a22f-8b010aedf103 2/28/2018 4:50 PM dd36980c-2ea0-4767-8441-685bedb6da6b 2/28/2018 4:16 PM a7cda9c0-519c-4654-9e22-d39658028ebd 2/26/2018 12:15 PM 34b70ff7-9eff-4f98-b295-0c99f4ed1684 2/12/2018 1:39 PM ddc90e32-bd5c-4c39-adc2-75027b259e6d 12/24/2017 10:17 AM 7679baae-1aa6-49e7-8c58-caf83123f653 12/22/2017 9:25 PM a9e6adf3-d325-4d72-8b1d-cd9ee2244d19 12/14/2017 8:58 PM d27706d8-aac0-47e8-821d-177755552ffe 11/19/2017 7:32 PM 721d4d09-c638-4ac9-ad55-d0e7cf90be35 11/18/2017 6:10 AM 9f0e9fb1-e8fd-41dc-838e-c4554cd04824 10/14/2017 10:05 PM 35623671-6dfc-45e7-8823-677947e382aa 10/4/2017 7:35 AM 8950949b-3575-4056-b2aa-cda7bdfed968 9/16/2017 8:56 AM 3fe0fead-722e-4fba-8f47-a6ceea37d31f 8/29/2017 1:40 PM ce6f4158-73a2-4342-af11-8989aedba559 8/7/2017 11:30 PM Submitted Crash Reports Report ID Date Submitted bp-09395283-2bca-43fc-8f8b-9af250180406 4/5/2018 11:19 PM bp-b411f80b-23b8-48a5-a86a-a97850180406 4/5/2018 11:18 PM bp-3acbb323-a527-4158-bf62-803de0180406 4/5/2018 11:17 PM bp-67b20f0c-b993-4ee3-8229-27a040180406 4/5/2018 11:16 PM bp-b8e5a10c-3c24-41d1-a584-3f92a0180406 4/5/2018 11:15 PM bp-e59f9594-b58f-4e2e-a19c-6d8910180406 4/5/2018 11:15 PM bp-3403a02b-96f3-4fdc-81bb-8bc291180405 4/5/2018 4:22 PM bp-645d2992-afcc-4a14-a49c-04a6b1180405 4/5/2018 4:03 PM bp-1f42d777-e7a7-451c-85ba-a93221180405 4/5/2018 4:01 PM bp-2b004d1d-4a0b-4c4a-b844-25ffd1180402 4/2/2018 10:06 AM bp-4d99ca2a-de13-4b41-b97c-cd8451180402 4/2/2018 6:57 AM bp-7f46818c-4cb8-452c-b005-55b8a1180329 3/29/2018 6:33 AM bp-f991109d-efec-431a-a1d8-81e601180324 3/24/2018 1:44 PM bp-24dc3e89-640b-4f8c-9a2c-335a01180324 3/24/2018 1:43 PM bp-782a64fd-3d48-48c5-8404-fe44d1180321 3/21/2018 4:27 PM bp-2d0c4c10-e9c1-44ad-a4ee-ab8e21180321 3/21/2018 1:56 PM bp-8b2458ac-ef87-46a4-b682-6353b1180321 3/21/2018 1:55 PM bp-55608ad5-d35a-4bc8-abe2-ea3a01180321 3/21/2018 11:42 AM bp-34cd0879-9502-4054-ae75-109a20180321 3/21/2018 8:20 AM bp-be39b7a7-4cd1-47ef-9a68-9b1d51180321 3/21/2018 5:57 AM bp-9a8f6f1b-e754-40de-96d8-fb7db1180321 3/20/2018 8:38 PM bp-a923f850-caf8-40c4-aacf-6a4f11180222 2/22/2018 3:08 PM

Ah, ok! Voila, here is everything from about:crashes Unsubmitted Crash Reports Report ID Date Crashed 7cac4291-ed31-4884-a560-0fd349009acb 4/6/2018 2:56 PM efa21776-028f-4707-981f-690b79e9b626 4/5/2018 8:04 AM 75780212-cfe6-4f3d-8c12-1d2830b50ae3 4/4/2018 6:05 PM 69ad6185-f88e-4c27-b05d-4988958a3f93 4/4/2018 10:30 AM 0e6ba2ac-c903-4432-bdef-dcde8a4060e5 4/3/2018 3:23 PM 308dce3c-5676-4e0c-a5fb-64d65d6d02ab 4/3/2018 3:00 PM 4a453f17-768e-4c28-acb2-24679006ad45 4/3/2018 11:09 AM 3a6b58bb-9bc2-4966-bc35-29ef6027b23e 4/2/2018 8:21 PM 79d9755f-4fb9-404d-abd4-ec760170500c 4/2/2018 3:46 PM 0a136652-d9ab-4df9-be9b-52e1dfe8bd42 4/2/2018 3:46 PM 032b8b76-2882-468b-94ad-1ea4b56307cd 4/2/2018 2:50 PM 6e7b4eb4-d48e-4c60-ac0d-2740c9fd254c 4/2/2018 9:34 AM 4e33f26d-8b85-471b-8297-0eedabda11e7 4/2/2018 8:06 AM 092a236e-cda2-4f30-be05-1d098f28f9d5 4/2/2018 7:37 AM 2d9d473c-92b5-4f08-a53d-42589896567e 4/2/2018 6:57 AM 49d2c1ab-fe63-45e7-b710-154fc969283a 4/2/2018 6:54 AM fc2d77c8-3bcb-4bfc-bf5a-48da9a855f31 3/29/2018 7:01 AM 043378fa-e0b1-46c7-b194-808fef689290 3/28/2018 11:48 AM 75089431-c834-43a6-b941-e039a4cd0b38 3/28/2018 11:07 AM 3352b31c-61b0-47f5-b71c-121ed462d394 3/28/2018 10:10 AM a098e53b-1b46-4a97-8c04-8aa55dd64b4c 3/27/2018 12:17 PM d5ed6fa3-9730-4731-aaf3-907fddd36440 3/27/2018 12:17 PM d5630c37-5514-4d50-969e-6d51caf95e54 3/27/2018 10:14 AM 52601512-e129-47c5-9e2e-15e1d0da720a 3/27/2018 1:31 AM a674226d-69b5-48c1-8faf-f570337a5e79 3/26/2018 11:11 AM 629930c4-68f0-4f94-a885-e2aa0fc3dade 3/26/2018 10:32 AM 5f0b5765-4eb6-4e2d-b364-db0d1c41025e 3/26/2018 8:11 AM a018acdc-79fa-451d-80e6-2baf8e6f6e01 3/26/2018 8:00 AM b82eb649-e038-4738-98c3-f981464c5de6 3/26/2018 7:36 AM fbacc0be-c2b3-4249-bb95-004bc839b406 3/23/2018 12:18 PM 8ac8381e-ccf8-44ce-8376-4e31e565d776 3/21/2018 11:01 AM c55c18c6-7b9a-4851-99d4-a54d30410ca1 3/19/2018 3:14 PM 70d7cb0e-88fb-4422-99b6-9b6a36c513f6 3/19/2018 12:34 PM 411eae62-a431-4dd1-85bd-0c2423d33755 3/19/2018 9:52 AM 20d85322-1dc3-4786-92c6-33e1106485a4 3/19/2018 9:11 AM 3f08c7e8-dfcf-4bf1-8983-cc497c1d302d 3/19/2018 8:53 AM 9d7de938-734f-4bd0-a60a-b57cd2c91d29 3/19/2018 8:34 AM 43ddedfb-0df2-46a6-9519-ecde82e29e04 3/19/2018 6:50 AM cfd1163b-b6bd-413f-a706-ea6712fb5bcc 3/19/2018 6:49 AM 118870bc-2ac7-45cd-b1eb-65605d3d7aa9 3/18/2018 11:14 AM bc80111a-fa8a-4239-8bd7-52a8743d212c 3/10/2018 5:51 AM b26c3b1f-eb7a-4f3a-a22f-8b010aedf103 2/28/2018 4:50 PM dd36980c-2ea0-4767-8441-685bedb6da6b 2/28/2018 4:16 PM a7cda9c0-519c-4654-9e22-d39658028ebd 2/26/2018 12:15 PM 34b70ff7-9eff-4f98-b295-0c99f4ed1684 2/12/2018 1:39 PM ddc90e32-bd5c-4c39-adc2-75027b259e6d 12/24/2017 10:17 AM 7679baae-1aa6-49e7-8c58-caf83123f653 12/22/2017 9:25 PM a9e6adf3-d325-4d72-8b1d-cd9ee2244d19 12/14/2017 8:58 PM d27706d8-aac0-47e8-821d-177755552ffe 11/19/2017 7:32 PM 721d4d09-c638-4ac9-ad55-d0e7cf90be35 11/18/2017 6:10 AM 9f0e9fb1-e8fd-41dc-838e-c4554cd04824 10/14/2017 10:05 PM 35623671-6dfc-45e7-8823-677947e382aa 10/4/2017 7:35 AM 8950949b-3575-4056-b2aa-cda7bdfed968 9/16/2017 8:56 AM 3fe0fead-722e-4fba-8f47-a6ceea37d31f 8/29/2017 1:40 PM ce6f4158-73a2-4342-af11-8989aedba559 8/7/2017 11:30 PM Submitted Crash Reports Report ID Date Submitted bp-09395283-2bca-43fc-8f8b-9af250180406 4/5/2018 11:19 PM bp-b411f80b-23b8-48a5-a86a-a97850180406 4/5/2018 11:18 PM bp-3acbb323-a527-4158-bf62-803de0180406 4/5/2018 11:17 PM bp-67b20f0c-b993-4ee3-8229-27a040180406 4/5/2018 11:16 PM bp-b8e5a10c-3c24-41d1-a584-3f92a0180406 4/5/2018 11:15 PM bp-e59f9594-b58f-4e2e-a19c-6d8910180406 4/5/2018 11:15 PM bp-3403a02b-96f3-4fdc-81bb-8bc291180405 4/5/2018 4:22 PM bp-645d2992-afcc-4a14-a49c-04a6b1180405 4/5/2018 4:03 PM bp-1f42d777-e7a7-451c-85ba-a93221180405 4/5/2018 4:01 PM bp-2b004d1d-4a0b-4c4a-b844-25ffd1180402 4/2/2018 10:06 AM bp-4d99ca2a-de13-4b41-b97c-cd8451180402 4/2/2018 6:57 AM bp-7f46818c-4cb8-452c-b005-55b8a1180329 3/29/2018 6:33 AM bp-f991109d-efec-431a-a1d8-81e601180324 3/24/2018 1:44 PM bp-24dc3e89-640b-4f8c-9a2c-335a01180324 3/24/2018 1:43 PM bp-782a64fd-3d48-48c5-8404-fe44d1180321 3/21/2018 4:27 PM bp-2d0c4c10-e9c1-44ad-a4ee-ab8e21180321 3/21/2018 1:56 PM bp-8b2458ac-ef87-46a4-b682-6353b1180321 3/21/2018 1:55 PM bp-55608ad5-d35a-4bc8-abe2-ea3a01180321 3/21/2018 11:42 AM bp-34cd0879-9502-4054-ae75-109a20180321 3/21/2018 8:20 AM bp-be39b7a7-4cd1-47ef-9a68-9b1d51180321 3/21/2018 5:57 AM bp-9a8f6f1b-e754-40de-96d8-fb7db1180321 3/20/2018 8:38 PM bp-a923f850-caf8-40c4-aacf-6a4f11180222 2/22/2018 3:08 PM
FredMcD
  • Top 10 Contributor
4267 soluzioni 59838 risposte

Date Processed 2018-04-06 06:19:07

bp-09395283-2bca-43fc-8f8b-9af250180406 Signature: nsStyleContext::PresContext

System Memory Use Percentage 76

This is for Sumo's Related Bugs 1430813 NEW --- Crash in nsStyleContext::PresContext (under PuppetWidget::DispatchEvent) +++++++++++++++++++++++++++++++++++++++++++++++ Date Processed 2018-04-06 06:18:01

bp-b411f80b-23b8-48a5-a86a-a97850180406 Signature: IPCError-browser | ShutDownKill

Attention Sumo's there are 25 related bug reports ++++++++++++++++++++++++++++++++++++++++++++++ Date Processed 2018-04-06 06:17:56

This is for Sumo's Related Bugs 1430813 NEW --- Crash in nsStyleContext::PresContext (under PuppetWidget::DispatchEvent) ++++++++++++++++++++++++++++++++++++++++++++ Date Processed 2018-04-06 06:16:48

bp-67b20f0c-b993-4ee3-8229-27a040180406 Signature: nsStyleContext::PresContext

System Memory Use Percentage 86

This is for Sumo's Related Bugs 1430813 NEW --- Crash in nsStyleContext::PresContext (under PuppetWidget::DispatchEvent) ++++++++++++++++++++++++++++++++++++++++++ Date Processed 2018-04-06 06:15:32

bp-b8e5a10c-3c24-41d1-a584-3f92a0180406 Signature: nsStyleContext::PresContext

System Memory Use Percentage 86

This is for Sumo's Related Bugs 1430813 NEW --- Crash in nsStyleContext::PresContext (under PuppetWidget::DispatchEvent)

Date Processed 2018-04-06 06:19:07 bp-09395283-2bca-43fc-8f8b-9af250180406 Signature: nsStyleContext::PresContext System Memory Use Percentage 76 This is for Sumo's Related Bugs 1430813 NEW --- Crash in nsStyleContext::PresContext (under PuppetWidget::DispatchEvent) +++++++++++++++++++++++++++++++++++++++++++++++ Date Processed 2018-04-06 06:18:01 bp-b411f80b-23b8-48a5-a86a-a97850180406 Signature: IPCError-browser | ShutDownKill Attention Sumo's there are 25 related bug reports ++++++++++++++++++++++++++++++++++++++++++++++ Date Processed 2018-04-06 06:17:56 This is for Sumo's Related Bugs 1430813 NEW --- Crash in nsStyleContext::PresContext (under PuppetWidget::DispatchEvent) ++++++++++++++++++++++++++++++++++++++++++++ Date Processed 2018-04-06 06:16:48 bp-67b20f0c-b993-4ee3-8229-27a040180406 Signature: nsStyleContext::PresContext System Memory Use Percentage 86 This is for Sumo's Related Bugs 1430813 NEW --- Crash in nsStyleContext::PresContext (under PuppetWidget::DispatchEvent) ++++++++++++++++++++++++++++++++++++++++++ Date Processed 2018-04-06 06:15:32 bp-b8e5a10c-3c24-41d1-a584-3f92a0180406 Signature: nsStyleContext::PresContext System Memory Use Percentage 86 This is for Sumo's Related Bugs 1430813 NEW --- Crash in nsStyleContext::PresContext (under PuppetWidget::DispatchEvent)

Utente che ha posto la domanda

I... hmmm.... doctor, gimme the bad news

I... hmmm.... doctor, gimme the bad news
FredMcD
  • Top 10 Contributor
4267 soluzioni 59838 risposte

Risposta utile

I called for more help. The bug report (shown above) reports most of the current and beta programs are affected.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I called for more help. The bug report (shown above) reports most of the current and beta programs are affected. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Utente che ha posto la domanda

I can try "stress-testing" using Inbox to the extreme in Safe Mode,... let's give it a whirl.

I can try "stress-testing" using Inbox to the extreme in Safe Mode,... let's give it a whirl.

Utente che ha posto la domanda

Update: I figured out how to reproduce the issue - simply open any email and immediately scroll down. Then the browser crashes. Clicking to open an email, pausing 2 or 3 seconds, and *then* scrolling down seems to be OK.

Update: I figured out how to reproduce the issue - simply open any email and immediately scroll down. Then the browser crashes. Clicking to open an email, pausing 2 or 3 seconds, and *then* scrolling down seems to be OK.

Utente che ha posto la domanda

Gah! It continues to crash & burn. Any help, @FredMcD?

Gah! It continues to crash & burn. Any help, @FredMcD?
FredMcD
  • Top 10 Contributor
4267 soluzioni 59838 risposte

I called for more help. That's all I can do.

I called for more help. That's all I can do.

Utente che ha posto la domanda

Ah, interesting twist - it seems that scrolling using the touchscreen on my machine (Lenovo Yoga 2 Pro) causes the breakdown, but page up/down doesn't.

Ah, interesting twist - it seems that scrolling using the touchscreen on my machine (Lenovo Yoga 2 Pro) causes the breakdown, but page up/down doesn't.
FredMcD
  • Top 10 Contributor
4267 soluzioni 59838 risposte

I have heard other users saying their touchscreens cause issues.

I have heard other users saying their touchscreens cause issues.