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Since the last update, I cannot use all the functions of Yahoo. Is there a connection?

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  • Ultima risposta di Shadow110

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I can access my Yahoo account but I can't reply to messages. I can write messages but not send them. It all happened at about the time of the last Firefox update.

Soluzione scelta

The only suggestion I couldn't follow-up on was the McAfee one. I can't remove that from my machine. Also, the system language is Chinese as that is where I got the machine. I wonder if the Yahoo group have done something to upset authorities...

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Tutte le risposte (6)

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Possibly, 7mins to find out (I hope) uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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Please make sure that McAfee® WebAdvisor is not doing the blocking. Update if can visit their community forum to see if others have the issue.

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Hmm, if the site is generally known to work in Firefox, these are general suggestions to try when it stops working correctly:

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

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Thanks for the suggestions. Unfortunately, I still can't access Yahoo. I think the problem is at their end. I've established a new email account with a more reliable provider, and it is working well.

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Soluzione scelta

The only suggestion I couldn't follow-up on was the McAfee one. I can't remove that from my machine. Also, the system language is Chinese as that is where I got the machine. I wonder if the Yahoo group have done something to upset authorities...

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Halluxvalgus24 said

The only suggestion I couldn't follow-up on was the McAfee one. I can't remove that from my machine. Also, the system language is Chinese as that is where I got the machine. I wonder if the Yahoo group have done something to upset authorities...

Hi, no idea. But With the System report one thing and you in a different location could be the issue as you mention. Glad got things worked out and using a new email

You could mark this as Solved with your Answer: got a new email address.