Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Emails that are inmy Inbox are being deleted and seem to go back only six months. Can you please explain this for me

  • 5 risposte
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di DirtSmith

more options

I notice that the emails in my Inbox folder appear to be deleting without my approval. It would seem that they only stay there for six months. I am frustrated that this is happening as I often want to refer back to emails and six months is not a long enough time period for them to start deleting.

I notice that the emails in my Inbox folder appear to be deleting without my approval. It would seem that they only stay there for six months. I am frustrated that this is happening as I often want to refer back to emails and six months is not a long enough time period for them to start deleting.

Tutte le risposte (5)

more options

Is your account IMAP? If so, the retention settings on your providers server will probably be what is removing the mail, not Thunderbird which defaults to delete nothing.

more options

If that is the case can we now do anything about that

more options

If that is the case can we now do anything about that

more options

Move them to subfolders or Local Folders. Take ownership.

more options

Thanks for that. It was the conclusion I had come around to so will do that. Nice to know that it is not Mozilla that is doing the deleting