X
Tocca qui per la versione per piattaforma mobile del sito.
Scheduled maintenance: Thursday, April 2, between 3pm and 5pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

Forum di supporto

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

can not remember my login information

Inserita

somehow i got logged out of firefox and now i can't remember my login to get to my saved passwords

somehow i got logged out of firefox and now i can't remember my login to get to my saved passwords

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 27.0 r0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealTimes Download Plugin
  • 5.1.50907.0
  • Google Update
  • VLC media player Web Plugin 2.0.6
  • NPWLPG

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0

Ulteriori informazioni

cor-el
  • Top 10 Contributor
  • Moderator
17857 soluzioni 161589 risposte

The System Details list shows you use an outdated Firefox 20 version.

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0

Any special reason why you use that version and not the current release (Firefox 56.0.1)?

Make sure you download Firefox from the official Mozilla server and not some special third-party release.

The System Details list shows you use an outdated Firefox 20 version. *User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0 Any special reason why you use that version and not the current release (Firefox 56.0.1)? Make sure you download Firefox from the official Mozilla server and not some special third-party release. *https://www.mozilla.org/en-US/firefox/all/