X
Tocca qui per la versione per piattaforma mobile del sito.

Forum di supporto

The latest update of firefox breaks animated gifs:

Inserita

For example:

https://gfycat.com/ForsakenInfatuatedAvocet

just shows a green image.

I am running version 56.0 (32 bit) the latest release for windows desktop.

kind regards

For example: https://gfycat.com/ForsakenInfatuatedAvocet just shows a green image. I am running version 56.0 (32 bit) the latest release for windows desktop. kind regards

Modificato da baixiaohu il

Soluzione scelta

Animated GIF can actually be MP4 files that are played with the HTML5 media player. The fact you see a green block confirms this.

In this case I see a WebM file:

You can check the graphics section on the Help -> Troubleshooting Information page.

You can try to disable hardware acceleration in Firefox.

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

See also:

Leggere questa risposta nel contesto 0
Citazione

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 13.0 r0

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0

Ulteriori informazioni

Pkshadow
  • Top 10 Contributor
116 soluzioni 1205 risposte

Please do not post personal information in a public forum, you should be able to edit your name out of the post.

Please immediately update your Flash ver 13 as it is beyond a security risk . Version 27 is latest release.: https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Firefox Version 56.0.1 released today or later today. Not surprised you are on Windows 7 and having issues. Lack of Microsoft Support fixes. Some people on Windows 7 having to move to the Extended Release version https://www.mozilla.org/en-US/firefox/organizations/all/

Try this after updating your Flash : https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

You may want to try a small program so not to get out of date for many programs: https://patchmypc.net/download

Please let us know if this solved your issue or if need further assistance.

Please do not post personal information in a public forum, you should be able to edit your name out of the post. Please immediately update your Flash ver 13 as it is beyond a security risk . Version 27 is latest release.: https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> Firefox Version 56.0.1 released today or later today. Not surprised you are on Windows 7 and having issues. Lack of Microsoft Support fixes. Some people on Windows 7 having to move to the Extended Release version https://www.mozilla.org/en-US/firefox/organizations/all/ Try this after updating your Flash : https://support.mozilla.org/en-US/kb/fix-problems-images-not-show You may want to try a small program so not to get out of date for many programs: https://patchmypc.net/download Please let us know if this solved your issue or if need further assistance.

Modificato da Pkshadow il

È stato utile questo messaggio?
Citazione
cor-el
  • Top 10 Contributor
  • Moderator
15469 soluzioni 140108 risposte

Soluzione scelta

Animated GIF can actually be MP4 files that are played with the HTML5 media player. The fact you see a green block confirms this.

In this case I see a WebM file:

You can check the graphics section on the Help -> Troubleshooting Information page.

You can try to disable hardware acceleration in Firefox.

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

See also:

Animated GIF can actually be MP4 files that are played with the HTML5 media player. The fact you see a green block confirms this. In this case I see a WebM file: *https://giant.gfycat.com/ForsakenInfatuatedAvocet.webm You can check the graphics section on the Help -> Troubleshooting Information page. You can try to disable hardware acceleration in Firefox. *Options/Preferences -> General: Performance<br>remove checkmark: [ ] "Use recommended performance settings"<br>"Use hardware acceleration when available" *https://support.mozilla.org/en-US/kb/performance-settings You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration See also: *https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows *https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues *https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

Modificato da cor-el il

È stato utile questo messaggio?
Citazione

Utente che ha posto la domanda

baixiaohu said

For example: https://gfycat.com/ForsakenInfatuatedAvocet just shows a green image. I am running version 56.0 (32 bit) the latest release for windows desktop. kind regards,
''baixiaohu [[#question-1178597|said]]'' <blockquote> For example: https://gfycat.com/ForsakenInfatuatedAvocet just shows a green image. I am running version 56.0 (32 bit) the latest release for windows desktop. kind regards, </blockquote>
È stato utile questo messaggio?
Citazione

Utente che ha posto la domanda

sorry, was trying to edit my name out of the original post and don't see an edit button anywhere.

sorry, was trying to edit my name out of the original post and don't see an edit button anywhere.
È stato utile questo messaggio?
Citazione
cor-el
  • Top 10 Contributor
  • Moderator
15469 soluzioni 140108 risposte

The Edit menu entry should be under the Question Tools group that you can expand via the arrow. I've removed you last name for now. You can remove your first name yourself or I can do that if you want.

The Edit menu entry should be under the Question Tools group that you can expand via the arrow. I've removed you last name for now. You can remove your first name yourself or I can do that if you want.
È stato utile questo messaggio?
Citazione

Utente che ha posto la domanda

Thanks cor-el and Pkshadow! Appreciate the quick response. Resolved.

Thanks cor-el and Pkshadow! Appreciate the quick response. Resolved.
È stato utile questo messaggio?
Citazione
Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.