Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox keeps sending "New sign-in to Firefox" emails,but fails to start syncing.

  • 3 risposte
  • 4 hanno questo problema
  • 59 visualizzazioni
  • Ultima risposta di Kazenoryu

more options

I cannot just get sync to start. It continuously asks to confirm the SignIn, when tried to sync. Then it keeps sending "New sign-in to Firefox" every time it asks to sign in again.

The menu-window always just shows "Reconnect to sync..." After clicking it, it opens: about:preferences#sync There is "Sign in to continue". I sign in with the correct user+pass, it sends Email "New sign-in to Firefox", and goes to about:preferences#sync There again it asks "Please sign in to reconnect user@email" and it shows a pop-up window "Sync, enabled, Firefox will begin syncing momentarily."

... and that continues over and over again, email-box is getting new "New sign-in to Firefox" every time and it annoyingly refuse to start to sync.

The syncing with that firefox-account works with Android phone and Android-tablet, but not with Firefox v50.1.0 in Fedora Linux.

No proxies are in use. No NoScript-extension. uMatrix extensions has "enable everyting from *".


No proxies are in use.

I cannot just get sync to start. It continuously asks to confirm the SignIn, when tried to sync. Then it keeps sending "New sign-in to Firefox" every time it asks to sign in again. The menu-window always just shows "Reconnect to sync..." After clicking it, it opens: about:preferences#sync There is "Sign in to continue". I sign in with the correct user+pass, it sends Email "New sign-in to Firefox", and goes to about:preferences#sync There again it asks "Please sign in to reconnect user@email" and it shows a pop-up window "Sync, enabled, Firefox will begin syncing momentarily." ... and that continues over and over again, email-box is getting new "New sign-in to Firefox" every time and it annoyingly refuse to start to sync. The syncing with that firefox-account works with Android phone and Android-tablet, but not with Firefox v50.1.0 in Fedora Linux. No proxies are in use. No NoScript-extension. uMatrix extensions has "enable everyting from *". No proxies are in use.
Immagini allegate

Tutte le risposte (3)

more options

Every other time it goes to about:accounts?action=reauth&entrypoint=preferences and then to about:preferences#sync, this cycle keeps going on and on, email is received, but the sync does not start.

more options

zimon, I wish you had received an answer to OUR problem. Maybe it takes two voices to get some attention. I hope so. Thanks.

more options

I have this problem but on the android version.

I select sync, it takes me to the login page, I input the correct email and password, then it shows me that login was successful, but when I go back to the settings page it shows as if I never logged in. When I select the sync option it just takes me back to the login page. Every time I log in I receive a mail about a new login, but on the android app it still appears as if it never did. When checking the connected devices on the PC version of Firefox, it doesn't show my phone. I keep retrying every time there is an update on the Firefox app but so far it hasn't worked.

Firefox Android version 57.0.4 Android version 7.1.1

The beta version works so I've been using that for the time being.