Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 2 risposte
  • 1 ha questo problema
  • 13 visualizzazioni
  • Ultima risposta di Ron

more options

had a repeating crash this morning, and have tried starting in safe mode, uninstalling and reinstalling, without success. Firefox simply will not open :-( Scanned with Malwarebytes Premium; computer is clean Currently researching and submitting using Opera Crash ID: bp-ac942df4-f38b-4175-a4c4-4acd81170618 clicking automatically add button takes me away from this page (I am in Opera, not firefox), so I get to https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi

had a repeating crash this morning, and have tried starting in safe mode, uninstalling and reinstalling, without success. Firefox simply will not open :-( Scanned with Malwarebytes Premium; computer is clean Currently researching and submitting using Opera Crash ID: bp-ac942df4-f38b-4175-a4c4-4acd81170618 clicking automatically add button takes me away from this page (I am in Opera, not firefox), so I get to https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi

Soluzione scelta

hi, this looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (2)

more options

Soluzione scelta

hi, this looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

more options

Took me a while to get back to the computer and this issue, and your solution worked! thanks very much.