Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

In addition to the Firefox Urgent Update malware, there is a similar Urgent Yahoo Update orange screen. It is resolved through the Task Manager

  • 6 risposte
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di FredMcD

more options

At first blush, it's innocuous, til one tries to eliminate it, close it, ESC it. The best path is via Task Manager, where is appears as an Application, something not right, like a directory address. 'End Task' gets rid of it. It has recurred twice over the past week

At first blush, it's innocuous, til one tries to eliminate it, close it, ESC it. The best path is via Task Manager, where is appears as an Application, something not right, like a directory address. 'End Task' gets rid of it. It has recurred twice over the past week

Tutte le risposte (6)

more options

This has the potential to be a very lengthy reply. In an effort to keep it short (this issue is well documented) I will redirect you to the following link:

Remove-fake-urgent-firefox-update-virus

_____________________________________________________________________________

I recommend that you install a decent anti-virus/anti-malware software and do a complete system scan.

In the end consider (after the above steps) installing an ad blocker add-on like Adblock Plus and also updating your Firefox to the latest version.

If having issues browsing the internet then easiest would be to try using a second healthy computer.

Hope this helps!

more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update

more options

Hi FredMcD,

I really like your post here - its to the point. Would you mind if I use it with credit of course.? Just in the last few hours I could have used it for at least three different posts.

Thanks, DRulz

more options

You may. Some of my responses are from learning what others have posted, and some are from my own knowledge.

more options

Thanks and happy surfing!

more options

And you, DRulz