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Firefox crashes

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  • 1 ha questo problema
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  • Ultima risposta di philipp

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Crash ID: bp-4bafd237-8fc6-4477-ab7f-265f52170203

Soluzione scelta

hi vpavan, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

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Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: mozilla::net::nsStandardURL::EqualsInternal

1313085NEW --- Crash in mozilla::net::nsStandardURL::EqualsInternal [Websense]


Update Websense. If the problem continues, disable it.

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Soluzione scelta

hi vpavan, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox