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Keybaord does not work in Firefox but works elsewhere

  • 2 risposte
  • 1 ha questo problema
  • 12 visualizzazioni
  • Ultima risposta di cor-el

Lazerous
Lazerous
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Yesterday everything was working ok with Firefox but for some strange reason today the keyboard on my desktop is not working with Firefox ONLY, I have NO input at all in Firefox, but in every other program I have used the KB is working fine.

Firefox and windows cache is cleared, windows temp files have been deleted, ran a virus checker etc..Ive done just about everything I know how to do except uninstall Firefox and reinstall. any ideas out there?

Running Win 7 64bit Firefox 47.0.2

Yesterday everything was working ok with Firefox but for some strange reason today the keyboard on my desktop is not working with Firefox ONLY, I have NO input at all in Firefox, but in every other program I have used the KB is working fine. Firefox and windows cache is cleared, windows temp files have been deleted, ran a virus checker etc..Ive done just about everything I know how to do except uninstall Firefox and reinstall. any ideas out there? Running Win 7 64bit Firefox 47.0.2

Tutte le risposte (2)

Andrew
Andrew
  • Moderator
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Some have reported that pressing F9 and the Windows key simultaneously one or more times has worked to fix issues with the keyboard not working. If this doesn't help then close and restart Firefox or reboot the computer (you may have to reboot more than once).