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Crash on startup in Fedora 24

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bp-d5c85a52-9b30-489b-899b-d38f72161016

SIGSEGV event, I simply start Thunderbird and it goes to report the crash.

I can start in -safe-mode from a terminal window.

I could use help determining what the cause is.

Respectfully, Gary

bp-d5c85a52-9b30-489b-899b-d38f72161016 SIGSEGV event, I simply start Thunderbird and it goes to report the crash. I can start in -safe-mode from a terminal window. I could use help determining what the cause is. Respectfully, Gary

Soluzione scelta

christ1 said

What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?

I don't know what TrackerBird does, it was installed when I did the thunderbird install from dnf.

But disabling it does turn out to be the solution. I'll have to see why it came in with the repo install from fedora.

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Tutte le risposte (7)

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bp-5d586b89-d713-4a38-9873-a1cc42161020 bp-85644042-b938-4331-a4a8-a59f22161015

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I can start in -safe-mode from a terminal window.

Are you saying it does not crash when starting in safe mode?

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christ1 said

I can start in -safe-mode from a terminal window.

Are you saying it does not crash when starting in safe mode?

Correct. It runs in safe mode but won't run otherwise.

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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

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christ1 said

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.


 Application Basics
   Name: Thunderbird
   Version: 45.4.0
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Thunderbird/45.4.0
   Profile Directory: Open Directory
             (Local drive)
   Application Build ID: 20161006101140
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-5d586b89-d713-4a38-9873-a1cc42161020 (10/20/2016)
   http://crash-stats.mozilla.com/report/index/bp-d5c85a52-9b30-489b-899b-d38f72161016 (10/16/2016)
   http://crash-stats.mozilla.com/report/index/bp-85644042-b938-4331-a4a8-a59f22161015 (10/15/2016)
   http://crash-stats.mozilla.com/report/index/bp-81b5b9db-4729-4eec-8e3c-445852161015 (10/15/2016)
   http://crash-stats.mozilla.com/report/index/bp-0723f721-2829-40ac-a332-eb36b2161015 (10/15/2016)
 Extensions
   Lightning, 4.7.4, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   TrackerBird, 1.8.0, false, trackerbird@bustany.org
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 45.4.0
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: 41b37653-dd70-4c6a-a811-a10b60a9f60
     network.cookie.prefsMigrated: true
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
 Graphics
     Adapter Description: X.Org -- Gallium 0.4 on AMD RV730 (DRM 2.45.0 / 4.7.7-200.fc24.x86_64, LLVM 3.8.0)
     Vendor ID: X.Org
     Device ID: Gallium 0.4 on AMD RV730 (DRM 2.45.0 / 4.7.7-200.fc24.x86_64, LLVM 3.8.0)
     Driver Version: 3.0 Mesa 12.0.3
     WebGL Renderer: false
     AzureCanvasBackend: cairo
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: cairo
     CairoUseXRender: 1
 JavaScript
 Incremental GC:
 Accessibility
   Activated:
   Prevent Accessibility:
 Library Versions
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What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?

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Soluzione scelta

christ1 said

What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?

I don't know what TrackerBird does, it was installed when I did the thunderbird install from dnf.

But disabling it does turn out to be the solution. I'll have to see why it came in with the repo install from fedora.