Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

firefox ver 43 will not open, it worked on 9/12 but failed on 9/13

  • 1 risposta
  • 1 ha questo problema
  • 10 visualizzazioni
  • Ultima risposta di philipp

more options

i was running ver 43 until this morning when it crapped out on not one but three systems, I have done full troubleshooting and ended up having to go back to ver 34 to get it to work, i cut my notes down because when I clicked on that fucking green button it deleted 5 pages of troubleshooting. if anyone can help, i will provide full troubleshooting steps via e-mail, at this time i do not trust mozilla at all

Soluzione scelta

hi, we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://download.mozilla.org/?product=firefox-48.0.2-sha1&os=win&lang=en-US

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

more options

Soluzione scelta

hi, we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://download.mozilla.org/?product=firefox-48.0.2-sha1&os=win&lang=en-US