Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 2 risposte
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di philipp

more options

Crashes on startup in normal and safe modes. Tried to refresh profile settings (no worky). Tried to create new default profile (no worky).

Crashes on startup in normal and safe modes. Tried to refresh profile settings (no worky). Tried to create new default profile (no worky).

Soluzione scelta

hi, unfortunately this crash is most likely caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

more options

Crash ID: bp-fecc700e-a451-4a74-8152-067a72160720

more options

Soluzione scelta

hi, unfortunately this crash is most likely caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/