Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Some spam websites keep opening in my tabs, I removed some viruses and restared Firefox but all in vain.

  • 1 risposta
  • 2 hanno questo problema
  • 3707 visualizzazioni
  • Ultima risposta di philipp

more options

Looks like I stumbled into some online virus that keeps opening arbitrary web pages on the homepage, opens them while I'm browsing the internet, I've done some scans on my laptop and restarted and re-installed Mozilla Firefox but the problem still holds :(

Soluzione scelta

hello, please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Leggere questa risposta nel contesto 👍 0

All Replies (1)

more options

Soluzione scelta

hello, please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware