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Firefox crashes as soon as it starts

  • 2 risposte
  • 1 ha questo problema
  • 8 visualizzazioni
  • Ultima risposta di cor-el

althomas49
althomas49
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I have tried uninstalling and reinstalling, but Firefox is crashing as soon as I start it. It won't even stay open long enough to go and set it to start in Safe Mode to see it that helps.

I have tried uninstalling and reinstalling, but Firefox is crashing as soon as I start it. It won't even stay open long enough to go and set it to start in Safe Mode to see it that helps.

Tutte le risposte (2)

cyndiman
cyndiman
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me too. Any solutions?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that helps.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

If you can't open Firefox, see: