Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

This Connection is Untrusted

  • 4 risposte
  • 2 hanno questo problema
  • 423 visualizzazioni
  • Ultima risposta di cor-el

more options

I get this error message on just about every site even Mozilla sites

My date and time are correct. I am not using Microsoft Family settings

Soluzione scelta

Thanks for the response.

The issue occurs with just about all web sites. I am using AVG free btw.

I have no problems with Chrome so I have switched to using that

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (4)

more options

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

more options

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.

more options

Soluzione scelta

Thanks for the response.

The issue occurs with just about all web sites. I am using AVG free btw.

I have no problems with Chrome so I have switched to using that

more options

Did you check the issuer of the certificate?

I don't know if this works for your AVG version:

Open AVG.
click "Options" -> "Advanced Settings" -> "Web Browsing Protection" -> "Online Shield" -> "Expert Settings"
uncheck "Scan encrypted (TLS and SSL) network traffic" option