Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why do other browsers have internet connection, but not Firefox?

  • 1 risposta
  • 3 hanno questo problema
  • 9 visualizzazioni
  • Ultima risposta di FredMcD

more options

This happened a month ago and it has been happening frequently ever since. I currently have the latest version of Firefox (41.0.2), and I'm running Windows 10 on my laptop. I'm not sure why Firefox keeps dropping the connection, because Google Chrome and Microsoft Edge is working A-OK. Can this be solved?

Tutte le risposte (1)

more options

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}