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Only in mozilla i can't open site because of connection non certified but certificat is ok. Why?

  • 2 risposte
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  • Ultima risposta di dimsp

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i have a problem to open https://mail.francemm.com because of uncertified connection and i am shure that their certificat is ok. I have done this procedure given by kasperski: http://support.kaspersky.com/fr/faq/?qid=208281420 but problem is persisting

Soluzione scelta

hi, it turns out that the site doesn't provide a complete certificate chain, so it might fail in firefox: https://www.ssllabs.com/ssltest/analyze.html?d=mail.francemm.com&hideResults=on please report that to the support/webmaster of that site for them to fix that issue in general.

in order to just solve it for yourself and install the missing intermediate certificate, go to https://support.globalsign.com/customer/portal/articles/1219303-organizationssl-intermediate-certificates and below the

GlobalSign Organization Validation CA - G2 SHA1 • RSA • 2048
section click on Download (Binary/DER Encoded) and click Ok in the dialog that shows up. Leggere questa risposta nel contesto 👍 1

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Soluzione scelta

hi, it turns out that the site doesn't provide a complete certificate chain, so it might fail in firefox: https://www.ssllabs.com/ssltest/analyze.html?d=mail.francemm.com&hideResults=on please report that to the support/webmaster of that site for them to fix that issue in general.

in order to just solve it for yourself and install the missing intermediate certificate, go to https://support.globalsign.com/customer/portal/articles/1219303-organizationssl-intermediate-certificates and below the

GlobalSign Organization Validation CA - G2 SHA1 • RSA • 2048
section click on Download (Binary/DER Encoded) and click Ok in the dialog that shows up.
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Thank you a lot Philipp for a fast solution, dimsp

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