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I have a new hard drive for my computer. Installed by a Dell tech. I have been getting "Mozilla Firefox is not responding" for days. How do i stop this?

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  • Ultima risposta di Texastornado

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Mozilla Firefox is not responding. It doesn't happen EVERY time I go to browse... but at least 10 times a day.

Mozilla Firefox is not responding. It doesn't happen EVERY time I go to browse... but at least 10 times a day.

Tutte le risposte (5)

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Hi Texastornado, please see the next article because there are a lot of fixes for this issue : Firefox hangs or is not responding - How to fix

by the way, not related, yes i'm of topic now.... but your username (Texastornado) remind me Colin Edwards, excellent sbk and motogp driver. :-)

thank you

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Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

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Since Flash can cause this problem and it is used pervasively through the web, I suggest the following to minimize potential issues with Flash during your troubleshooting:

(1) To avoid unnecessary pain on sites where Flash is not actually essential, try setting Flash to Click-to-Play ("Ask to Activate"). This will delay Flash from starting on a page until you approve it.

To set "Ask to Activate", open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Ask to Activate".

With this setting, when you visit a site that wants to use Flash, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a dark gray rectangle in the page or an infobar sliding down between the toolbar area and the page.

The plugin notification icon in the address bar typically looks like a small, dark gray Lego block. (If it's red, Flash needs updating.)

The delay in activating Flash can help distinguish between problems caused on initial page load, styling, and script activation vs. loading/running Flash.

If you see a good reason to use Flash, and the site looks trustworthy, you can go ahead and click the notification icon in the address bar to allow Flash. You can trust the site for the time being or permanently.

But some pages use Flash only for tracking or playing ads, so if you don't see an immediate need for Flash, feel free to ignore the notification! It will just sit there in case you want to use it later.

(2) A common cause of unresponsive script errors on Windows Vista and higher is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. You can disable it using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.

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ideato said

Hi Texastornado, please see the next article because there are a lot of fixes for this issue : Firefox hangs or is not responding - How to fix by the way, not related, yes i'm of topic now.... but your username (Texastornado) remind me Colin Edwards, excellent sbk and motogp driver. :-) thank you
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Thanks. I did the Refresh Firefox feature a few hours ago and it seemed to help. If It starts up again, I'll try some of the other suggestions. Thanks so much for responding!  :)