Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox fails to load pages running certain web player and freezes.

  • 2 risposte
  • 6 hanno questo problema
  • 43 visualizzazioni
  • Ultima risposta di That_Random_Guy

more options

Hello.

Since the problem only seems to occur on the Firefox browser, I've decided to directly post a question on the matter within the Mozilla forum.

The situation is: I cannot access or completely load pages that contain embedded players from particular sites that are used for hosting videos. The sites I'm particularly talking about are goodanime.eu, animeplus.tv, and gooddrama.net. The reason I'm suspecting it's a player found on these sites is because other sites that also use Flash, such as YouTube, Vimeo, and Daliymotion do not crash the application (FF) and force me to terminate it manually via task manger.

It's been like this ever since the site (animeplus.tv) came back online. I don't know if it's relevant now, but for about 5 days or so, I couldn't access the site due to a malicious warning that had arisen causing Firefox to block me from the domain of animeplus.tv. However, I was able to access the partner sites goodanime.eu and gooddrama.net all the same, even though I'm 100% sure they run and link to the same type of players on their individual sites.

About a day or two ago, I was able to once again have access to animeplus.tv. So, I decided to catch up on one of the series I watch via the site, but found that I could not as each time I tried to load a page that linked to those players, the Firefox browser would stall (Not Responding)—at which point I'd then have to manually end via task manager.

Incidentally, I came to find that upon having the browser crash when trying to load these pages, a certain background process that's used by Firefox to run plug-ins (Plug-in container for Firefox) had started taking up a bit of CPU and memory. It was the only thing running that high when checking task manager. It normally isn't that high, and upon typing this message, I can report that it is at a minimum level.

Upon learning this, I decided to troubleshoot by restarting the browser in Safe Mode, and tried loading the page. It failed.

I even uninstalled and removed all relevant files, rebooted, and installed it again (clean) only to find that these sites continue to fail.

I honestly don't know what's going on with this site, and I would've contacted the site owner myself, but I've done so in the past and did not receive a response. So, I'm kind of wondering what it is I can do at this point.

Just to clear up:

Firefox only crashes on the sites mentioned above when trying to load pages with flash players they've embedded onto their site.

Even after running Firefox in safe mode, the pages refuse to load and Firefox turns unresponsive.

When Firefox is unresponsive and frozen, task manager reads that the Firefox container for plug-ins uses up more memory.

Installing it clean does not work.

The pages described above do work on other browsers however, such as Chrome and Edge, but for whatever reason won't load on Firefox.

The currently installed extensions I have enabled are: Adblock Plus, Classic Theme Restorer, Flag Fox, Flash Video Downloader (4k), Ghostery, NoScript, Search Preview, and Stumble Upon. Tweak Tube is currently disabled.

I, at some point, thought it was due to an outdated version of flash player, but had it checked via Mozilla's pluginchecker and found that I had been running an out of date version of Flash player. I updated everything, but the site still fails to load completely and ultimately requires me to close it prematurely.

Plugins that I have are: Microsoft Office 2013, OpenH264 Video Code by Cisco, Primetime content decryption module provided by Adobe Systems, Shockwave Flash, Adobe Acrobat, Google Earth Plugin, Google Update, Photo Gallery, Quicktime Plugin, and Yahoo Application state plugin.

I have not checked to see if the mentioned plugins needed updating.

At this point, I'm at a loss. And, yes, while I could just watch the videos on another browser, I'm having trouble understanding why Firefox is the only one that can't load anything. I don't run that many extensions... and I normally only have about 4 or 5 tabs open at a time. Even then, the only tabs playing such content are confined to the one animeplus.tv.

Anyway, please feel free to ask me questions to help diagnose the issue here.

Thanks for reading.

Regards,

T.R.G.

Modificato da That_Random_Guy il

Tutte le risposte (2)

more options

I have Flash set to "Ask to Activate". When I allow Flash on that site, immediately I lose access to Firefox. When I look at the Windows Task Manager, plugin-container.exe is using 25% of CPU and there are two external Flash processes (the protected mode feature of the Flash plugin spawns external processes that the part inside plugin-container.exe coordinates with, when all is working correctly). After two minutes of watching high but fluctuating CPU usage, I right-clicked plugin-container.exe and used End Process to kill it. Firefox displayed the plugin crash sad face icon and I could use Firefox again.

So, yeah, there's something wrong there.

I revoked the Flash permission and reloaded the page. Then I right-click the first placeholder and choose This Frame > Open Frame in New Tab (see screenshot attached). This opened a player on videowing.me and it worked fine after I approved Flash for that site. The ad played and then the video started.

I repeated that process with the next player, on playbb.me. Same.

I then tried the third video, on videozoo.me. Same.

I got bored with testing, but perhaps Firefox can't currently handle loading all of those players simultaneously?

To set Ask to Activate on www.animeplus.tv start on the home page, then call up the Permissions panel of the Page Info dialog. You can call that up using any of these:

  • right-click a blank area of the page and choose View Page Info > Permissions
  • (menu bar) Tools menu > Page Info > Permissions
  • click the padlock or globe icon to the left of the site address > More Information > Permissions

In the plugins section at the top, change Adobe Flash from Use default to Always Ask. Then you'll have the option to use the right-click > This Frame > Open Frame in New Tab workaround for now until someone comes up with a solution.

more options

@jscher2000

Hello,

I'd like to thank you for the work-around you've mentioned.

I don't know why it's happening on Firefox, but I sure do hope an update is released to address this issue. Either that or they remove the player that's causing the issue.

In any case, until I receive a permanent way to get this to work, I'll have to stick to this method.

Thanks!

Regards,

T.R.G.

Modificato da That_Random_Guy il