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Updated to FF41.0.1 and addons started disappearing again when I restart my Windows 7

Inserita

I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addons will stay. I restored Firefox to its original state, installed everything again, also did the Malware scan as suggested on a post and the problem stays. So every time I start Firefox, have to install the add ons which is a bit hectic.


Please help me with some solution.

I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addons will stay. I restored Firefox to its original state, installed everything again, also did the Malware scan as suggested on a post and the problem stays. So every time I start Firefox, have to install the add ons which is a bit hectic. Please help me with some solution.

Modificato da Rutz il

Dettagli aggiuntivi sul sistema

Plugin installati

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.12
  • Foxit Reader Plug-In For Firefox and Netscape
  • Version 5.41.2.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.51.2 for Mozilla browsers
  • Shockwave Flash 18.0 r0
  • 5.1.40728.0
  • VLC media player Web Plugin

Applicazione

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

Ulteriori informazioni

Utente che ha posto la domanda

Guys please help the issue is not yet sorted out

Guys please help the issue is not yet sorted out
FredMcD
  • Top 10 Contributor
4274 soluzioni 59946 risposte

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

'''[https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Refresh Firefox]''' {web link} is a '''LAST RESORT ! !''' Refresh Firefox - reset add-ons and settings If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.
cor-el
  • Top 10 Contributor
  • Moderator
17591 soluzioni 159130 risposte

Can you clarify the current situation about what works and what doesn't work?

Is there a problem when you close and restart Firefox or when you reboot the computer?

Can you clarify the current situation about what works and what doesn't work? Is there a problem when you close and restart Firefox or when you reboot the computer?

Utente che ha posto la domanda

The problem is when i reboot my machine FF loses all Add-ons

The problem is when i reboot my machine FF loses all Add-ons
cor-el
  • Top 10 Contributor
  • Moderator
17591 soluzioni 159130 risposte

Do you have software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes?

If you have such software then check the settings or uninstall this software.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect.

Do you have software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes? If you have such software then check the settings or uninstall this software. Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

Utente che ha posto la domanda

cor-el sending a snapshot of my antivirus protection type if any thing that need to be turned off please let me know

cor-el sending a snapshot of my antivirus protection type if any thing that need to be turned off please let me know
cor-el
  • Top 10 Contributor
  • Moderator
17591 soluzioni 159130 risposte

It could related to Data Protection, so you can check if there is anything from the Firefox profile folder is protected.

It could related to Data Protection, so you can check if there is anything from the Firefox profile folder is protected.