Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 2 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di eglassman

more options

Crash ID: bp-77d89c37-e759-45f3-b6a1-f26182150913

My firefox on a mac using Yosemite 10.10.5 is opening but when you try to do anything the beach ball od death appears and it never goes away. What to do?

Crash ID: bp-77d89c37-e759-45f3-b6a1-f26182150913 My firefox on a mac using Yosemite 10.10.5 is opening but when you try to do anything the beach ball od death appears and it never goes away. What to do?

Tutte le risposte (2)

more options

The crash report flagged these programs;

Product Firefox Version 40.0.3

Release Channel release OS Mac OS X OS Version 10.10.5 14F27 +++++++++++++++++++ Signature shutdownhang

libsystem_kernel.dylib =  ? Word for Mac

libsystem_pthread.dylib =  ? Word for Mac


This is for sumo's, Related Bugs 1197214 NEW --- crash in shutdownhang | libsystem_kernel.dylib@0x16166


For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.

more options

The fix that worked was throwing the .ini files that were in the library/app support/firefox folder. I lost all my bookmarks from the last 10 years but now Firefox works.