Firefox Crashes
Hello,
I was using Firefox for the longest LONGEST time. Over the last past week, I noticed Firefox using all my RAM and CPU, Firefox crashing every single time I close the browser, asks to send in report, very annoying!! Firefox always ran perfectly fine. The browser plugins have been disabled, removed, and Firefox with a clean install, cookies cleared out, everything. Still does it. In the mean time, I had used Chrome without problems, so I know it's not my internet connection or my system. Has to be a reason why Firefox gotten so bad.
Tutte le risposte (3)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
In case you use "Clear history when Firefox closes" then try to disable this feature.
- Tools > Options > Privacy > Firefox will: "Use custom settings for history": [] "Clear history when Firefox closes" > Settings
- https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history
I've disabled Hardware Acceleration, disabled Clear history when Firefox closes.
As for Graphics, already using Nvidia GeForce Game Ready Driver (up-to-date). Update to date with all my drivers and software.
However, I noticed in the crash report keeps coming back as "Flash Player" issues. What's odd about this is, I removed Flash and re-installed. Firefox still continues to crash upon exit. FYI, I have a large amount of crash reports.
here's 1 of the errors: bp-d6dd1b8e-e011-49d0-83c5-46d972150502